Spécialiste d'autopilote pour supporter les équipes de service après-vente et à la clientèle / Autopilot specialist to support post-delivery and customer service teams
CAE
Montreal
4d ago

CAE is a global leader in training for the civil aviation, defence and security, and healthcare markets. Backed by a 70-

year record of industry firsts, we continue to help define global training standards with our innovative virtual-to-live training solutions to make flying safer, maintain defence force readiness and enhance patient safety.

We have the broadest global presence in the industry, with 8,000 employees, 160 sites and training locations in over 35 countries.

Each year, we train more than 120,000 civil and defence crewmembers and thousands of healthcare professionals worldwide.www.cae.com

Spécialiste d’autopilote pour supporter les équipes de service après-vente (PDS) et à la clientèle (CS) / Autopilot specialist to support post-

delivery (PDS) and customer service (CS) teams

Position Type : Regular

Regular

Role and Responsibilities

Spécialiste d’autopilote pour supporter les équipes de service après-vente (PDS) et à la clientèle (CS)

Rôle et responsabilités :

English to follow)

  • Être le point de contact principal pour tout problème rencontré par l’équipe de mise à jour et potentiellement du service à la clientèle relié au système de pilotage automatique.
  • Prendre en charge le système de pilotage automatique à tous les niveaux : logiciel et matériel, du design au développement en utilisant les meilleures pratiques de l’entreprise.
  • Documenter, définir, modifier et étoffer les documents de maintenance, opérations et dépannage.
  • Capacité à gérer des projets de A à Z, relation client, rigueur.
  • Flexibilité et disponibilité à voyager.
  • Vos qualifications :

  • Baccalauréat en génie, informatique, discipline aéronautique ou une expérience équivalente.
  • Connaissance et intérêt pour la programmation Fortran et C est essentielle, le C++ un atout.
  • Intérêt et capacité à supporter tous les volets techniques, logiciel et matérielle en lien avec les systèmes d’autopilotage avec un maximum d’autonomie.
  • Expérience dans l’analyse, design, et implémentation de systèmes en temps réel sur unité centrale (main frame) et dans un environnement distribué serait un atout.
  • Bilinguisme français / anglais, requis
  • Autopilot specialist to support post-delivery (PDS) and customer service (CS) teams

    Role and Responsibilities

  • Act as the main interface of the Technical Support and Updates staff in resolving complex technical problems that require autopilot software or hardware knowledge.
  • Perform all levels of autopilot software and / or hardware designs; utilizing established engineering standards, to support training device development and modification requirements.
  • Design, develop, and document operational, maintenance, and troubleshooting procedures.
  • Ability to lead projects from A to Z, customer relations, rigor.
  • Willingness to travel worldwide to support engineering operations.
  • Your qualifications :

  • Bachelor's degree in Engineering, Computer Science, Aeronautical disciplines or equivalent work experience
  • Languages : FORTRAN, C is a must, C++ is a plus
  • Willingness to perform all technical aspects, both hardware and software, in related field(s) of expertise with minimal assistance.
  • Experienced in analysis, design, and implementation of real time flight simulation systems and software on mainframe or distributed computing environments is a plus.
  • Bilingual (French and English) required.
  • CAE thanks all applicants for their interest. However, only those whose background and experience match the requirements of the role will be contacted.

    Equal Employment Opportunity

    CAE is firmly committed to ensuring a positive and professional working environment in which all people are treated with dignity and respect.

    We aim to provide a fair and consistent method for filling job openings in support of equality of opportunity and cultural diversity within the company.

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