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Job Description :
We are looking for an experienced Business Project Manager to join our Shared Services Projects and Solutions team within Canadian Operations.
This position can be located in Waterloo or Toronto. The Shared Services team provides project management and business analysis services for Sun Life’s Call Centre, Data & Analytics, and Canadian Document Services portfolios.
This position is seated in the Data & Analytics portfolio, however, the successful candidate may be required to manage projects within all Shared Services portfolios.
The Business Project Manager will be responsible for the delivering projects throughout the entire project lifecycle, focusing on the business-
driven components of projects which involve multiple business units. The Business Project Manager will also work in partnership with the Enterprise ServicesProject Managers to deliver fully integrated business / IT initiatives.
Manage all phases of projects from concept to closure while leveraging Project Management best practice standards and processes
Manage client relations to ensure that project delivery expectations are specified and met
Create project deliverables that meet / exceed the project sponsor's specified expectations
Engage project stakeholders and communicate project updates effectively to ensure buy in and project success
Provide clear direction and motivation to project staff
Work with multi-site / virtual project teams
Ensure that appropriate processes, tools and techniques are used by the project teams
Develop robust project plans that effectively align scope, time, cost, quality, resources, risk, communication and procurement in a manner that enables highly coordinated execution and control
Monitor all projects results for significant deviations and ensure development of contingency plans where necessary
Proactively manage and escalateproject changes, risks, issues and actions
Leadership, influencing, and facilitation skills to coordinate and direct effective meetings for project teams
Project Management Office accountabilities and reporting as required
Identify ongoing continuous improvement opportunities
Overall PM experience of 5+ years at a senior level, with notable experience managing business projects
Sound knowledge of project management techniques, tools and methodologies
Strong planning and risk identification and mitigation skills
Proven experience leading and managing large, complex projects
Excellent problem solving and decision making skills
Excellent organizational skills and ability to prioritize a wide range of tasks
Ability to apply judgment and business knowledge to current situations
Demonstrated efficiency with facilitation and presentation skills
Proven effective relationship skills ability to influence, negotiate, and achieve buy-in
Strong interpersonal and communication skills - ability to communicate at all levels with clarity and precision
Ability to work effectively in a matrixed / shared services organizational model
Ability to work with ambiguity and set plans to achieve clarity
Positive, energetic attitude
Proven experience in effectively working with IT and Business partners
Ability to manage multiple projects simultaneously while maintaining quality and meeting customer expectations
Preferred skills / experience
PMP certification or equivalent
University degree or equivalent
Familiarity with insurance and finance industry
Experience delivering technology, call centre, big data / data science, analytics, document services projects
Understanding of Software Development Life Cycle
Project Management Office experience
Program Management experience and / or experience managing projects within a program
Experience mentoring / coaching junior Project Managers
PM Community of Practiceexperience
Diversity and inclusion have always been at the core of our values at Sun Life. A diverse
workforce with wide perspectives and creative ideas benefits our clients, the communities where we operate and all of us as colleagues.
We welcome applications from qualified individuals from all backgrounds.
Persons with disabilities who need accommodation in the application process or those needing job postings in an alternative format may e-
mail a request to thebrightside sunlife.com’.
We thank all applicants for showing an interest in this position. Only those selected for an interview will be contacted.
Job Category :
Project Management - Process
Posting End Date : 14 / 09 / 2018
14 / 09 / 2018