Counter Manager - Estee Lauder
Hudson's Bay
PRINCE GEORGE, British Columbia, Canada
2 months ago

Job Description

You are a friendly, customer-focused individual who understands the importanceof always being ready to serve the customer.

You are a team player who hasearned the respect of your peers through commitment, partnership and effectivecommunication.

You organize and prioritize your workload in a way that alwaysputs the customer first and delivers the operational standards that arerequired.

In a dynamic fast paced environment you are self-motivated, adaptableand decisive ensuring the best outcome for the customer and the business.

Responsibilities :

  • Analyze business metrics to develop action plans that addressopportunities and positively impact the business
  • Build your client base through the Preferred Customer Program
  • Observe staff on the selling floor and their interaction with customers,co-workers and overall customer service level
  • Achieve daily / weekly / monthly sales goals based on the department’sgoal and are expected to track their sales
  • Deliver World-class service through client communication, productknowledge, fashion direction and solution-based selling at the highest-level
  • Work with Vendor Partners to maximize sales opportunities throughsuggestive selling, store events / seminars and wardrobe clients
  • Qualifications :

  • Knowledge of skin / body care treatments with 2-5 years’ work experiencein Cosmetics
  • Certified Make-up Artist
  • Customer focused, exceptional communication and motivation skills
  • Ability to translate behaviours into optimal selling experience andachievement of results
  • Must have experience in a commission and clientele selling environment
  • Full flexibility with schedule (including evenings and weekends)
  • Detail oriented; results-oriented
  • Note : Only applications submitted online will be accepted.

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