Are you looking for an opportunity to work for a dynamic, growing organization? We are looking for an individual to join our team and be a part of the excitement and growth at The Descartes Systems Group Inc.!
This opportunity is ideal for an individual who is seeking experience and is enthusiastic about the prospect of working at a growing company with a global focus, who has a keen interest in learning and developing in the border compliance field.
We are seeking a reliable, adaptable individual with a proven record of delivering results under pressure who will thrive as both a team player and as an individual contributor.
Monitor work queue and organize workload to facilitate the timely submission of data to Canada Border Services Agency (CBSA) and / or Customs and Border Protection (CBP).
Review shipment documentation to identify or interpret data to be entered into Descartes’ proprietary web-enabled software application.
Monitor work queue to ensure shipment acceptance by regulatory authorities.
Interact with customers by phone or e-mail to resolve issues and / or questions that arise.
Monitor work queue and contact customs brokers based on the shipment’s estimated time of arrival (ETA) at the border.
Handle other work assignments in other related Descartes departments as needed.
Please note that this is a one year contract position with the potential to become permanent full-time.
Ability to perform shift work that includes both Saturdays and Sundays, and rotate between morning, evening and overnight shifts or work straight overnight shifts.
Computer literacy and strong skills in Word, Excel and E-mail (Microsoft Outlook preferred).
Good analytical, clerical, and organization skills.
Good verbal and written communication skills.
Willingness to work a limited amount of overtime.
Ability to work independently and under pressure.
We offer a flexible and casual work environment, as well as mentorship and on-the-job training to support your personal growth.
You will have an opportunity to contribute new ideas and we welcome your fresh perspective.