WHAT WE ARE LOOKING FOR
We are looking for a talented and motivated individual to join our team. Successful candidates will thrive in a competitive and fast-
moving business environment while adhering to high ethical standards; will exhibit confidence, energy and intelligence in discussions with business owners and executives;
will devote time to improving their understanding of the online advertising world; will interact in a cooperative and friendly manner with co-
workers; will be self-starters who perform at a consistent and high level; and will enjoy working hard and having fun with other members of The Exchange Lab team.
Are you a leader who has successfully coached, mentored and developed and motivated others?
Do you understand the business drivers and complexities of digital programmatic executions? Are you able to critically determine what’s important and plan the optimal path to completion?
Do you have experience in meeting performance goals and growing quarterly revenue? Do you enjoy turning data into engaging, client focused, stories?
The Exchange Lab is looking for an individual to manage a talented team of programmatic specialists in the performance, delivery and management of programmatic campaigns.
This person should be able to cultivate a performance driven culture and foster a progressive team first environment. They will also play more of a direct role in set up, optimization and reporting on large strategic accounts.
REQUIRED SKILLS / EXPERIENCE
Relevant experience in online marketing or applied analytics industry
University degree in a quantitative field or equivalent demonstrated skill (i.e. Economics, Commerce, Statistics, Engineering)
Expert knowledge of Proteus application software
Expert knowledge of technical advertising backend (ad serving, tags, macros, etc)
Expert understanding of programmatic media and experience working with multiple DSPs, ad servers and verification partners
Expert understanding of marketing fundamentals, KPIs, and holistic brand strategy
Data literate. Capable of converting log level data from disparate data sources into valuable insights and coherent brand stories.
Experience leading and developing digital marketing professionals
Experience in leading relationship with c-suite level clients, agency teams, and marketing professionals.
Experience in managing advertising for world leading brands and marketers
Experience in cross-functional workloads. Able to speak confidently in all areas of digital advertising, and with corresponding account management, operational, sales, product, technology, and development teams.
Ability to manage multiple team members, client relationships, and internal projects while achieving revenue goals and building growth.
Someone who can embody the highest standards of integrity and puts people first
Experience with organizational and team performance management principles
History of dealing with ambiguity through adding structure and prioritizing issues
Ability to prioritise and focus, with a high level of attention to detail
Organized and able to manage multiple tasks simultaneously
Bright, charismatic, inspirational with the ability to win credibility internally and externally
Good presentation and interpersonal skills with the ability to articulate and deliver messages effectively
Ability to work in a strong and international team environment
Bilingualism is an asset
Must have project management skills
Experience with project management software like Smart Sheet, Trello, Google Docs, etc.
Proficient in Microsoft office suite & web browsers
Experience with reporting & data visualization tools like Tableau, R, Python, Excel, etc
Basic online programming and ad-server knowledge preferred
Experience with traditional advertising and its broader implications within programmatic is necessary.
Responsible for day to day management a team who plan, execute, ensure delivery, and provide analytics on a large portfolio of accounts across all client verticals
Responsible for management of revenue growth, sales performance, and management of global client accounts.
Talent management and development of staff
Ensure delivery, execution and client interactions are up to TEL quality standards
Personally manage high priority international client relationships
Support development of processes and tools that allow TEL to scale and deliver campaigns in a more efficient manner
Liaise between programmatic execution team, sales team, and analytics team to ensure campaign performance
Retention (and growth) of existing accounts through superior performance and execution
Develop and deliver ongoing strategic client feedback and reviews to advertisers and agencies
Deal with client escalations and issues
Partner with sales team to successfully bring in new business
Manage set up and day to day optimizations of strategic accounts
Function as the programmatic expert to clients and be aware of all upcoming trends and relative importance
Provide feedback to Technology Manager on new functionality
Monthly billing process, reporting and client reviews
Support ongoing client management
The successful candidates will thrive in a competitive and fast-moving entrepreneurial business environment while adhering to high ethical standards;
will exhibit confidence, empathy and intelligence in discussions with business owners and marketing executives; will devote significant off-
the-job time to improving their understanding of the online advertising world; will interact in a co-operative and friendly manner with co-
workers; and will perform at a consistently and high level with minimal need for supervision or management. You must have a degree (or equivalent) and demonstrable work experience in addition to proficiency in MS Word, PowerPoint and Excel.