Assistant to Financial Planner, Investment and Retirement Planning
RBC
Edmonton, Alberta, Canada
8d ago

What is the opportunity?

As a Financial Planner, Investment and Retirement Planning Assistant, you support a top performing Financial Planner, Investment and Retirement Planning in meeting sales objectives and related activities by providing value added administrative service and support.

You will provide proactive client contact management through telephone, fax and e-mail requests.

You will develop relationships with service partners to ensure operational guidelines are adhered to and transactions are processed efficiently.

You will manage office routines to ensure efficiency is maintained through availability and effective management of files and records and gather and prepare material required for presentations, meetings, marketing initiatives and events.

What will you do?

  • Consistently provide superior responsive service to client fax / e-mail / telephone requests
  • Consistently provide superior responsive execution and delivery of client transactions / requests
  • Be familiar with key referral sources and have strong organizational
  • Demonstrate personal commitment to ensure skills and knowledge are up-to-date
  • Consistently provide superior responsive service to client requests in order to build customer loyalty and trust
  • What do you need to succeed?

    Must-have

  • You should be sales-oriented, self-motivated, self-managed and thrive in a fast paced environment
  • Strong skills in problem solving and sense of urgency are key in this position, as well as customer service, listening and understanding, achievement / motivation, teamwork and co-
  • operation, initiative and pro-activity

  • Excellent communication skills, oral / written skills, good business writing
  • Resourcefulness and able to work independently
  • Be extremely well organized with the ability to multi-task and prioritize
  • You are an energetic and enthusiastic team player who pays attention to detail
  • Strong computer skills in Microsoft Office including Word, Power Point, Excel, Outlook and Marketing Central
  • Knowledge of Royal Bank systems including Sales & Service Platform and RBCNet would be an asset
  • Nice-to-have

  • Previous mutual fund registration and investment advice experience
  • What’s in it for you?

    We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper.

    We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.

  • A comprehensive Total Rewards Program including bonuses and flexible benefits and competitive compensation
  • Leaders who support your development through coaching and managing opportunities
  • A collaborative dynamic culture where personal initiative and hard work are recognized and rewarded
  • About RBC

    Royal Bank of Canada is Canada’s largest bank, and one of the largest banks in the world, based on market capitalization.

    We are one of North America’s leading diversified financial services companies, and provide personal and commercial banking, wealth management, insurance, investor services and capital markets products and services on a global basis.

    We have over 80,000 full- and part-time employees who serve more than 16 million personal, business, public sector and institutional clients through offices in Canada, the U.S.

    and 37 other countries.

    For more information, please visit rbc.com.

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    Expand your limits and create a new future together at RBC.

    Find out how we use our passion and drive to enhance the well-being of our clients and communities at rbc.com / careers.

    Inclusion and Equal Opportunity Employment

    RBC is an equal opportunity employer committed to diversity and inclusion.

    We are pleased to consider all qualified applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veterans status, Aboriginal / Native American status or any other legally-protected factors.

    Disability-related accommodations during the application process are available upon request.

    City : Edmonton

    Address : 16909 103A Ave NW

    Work Hours / Week : 22.5

    Work Environment : Branch

    Employment Type : Permanent

    Career Level : Entry Level

    Pay Type : Hourly

    Required Travel (%) : 0-25

    Exempt / Non-Exempt : N / A

    People Manager : No

    Application Deadline : 03 / 15 / 2018

    Req ID : 170819

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