Academic Program Manager - Younger Learners Program (Summer Job)
EC English Language Centres
Montreal , Quebec
4d ago

Application Deadline : May 18, 2018

Seasonal position - Summer 2018

EC Montreal is a private language school specializing in the instruction of English and French as second languages. Since 1991, our expertise in teaching and hosting has satisfied students from around the world.

Our summertime Young Learners is a language programme for teens aged 13-17 years from all over the world. The purpose of the programme is to provide a language-

learning experience in an enjoyable context. The programme takes place during the months of July and August and offers 3 hours of instruction daily in either English or French, followed by a supervised lunch and activities.

Qualified teachers will be responsible for the language instruction, and activity leaders will be responsible for leading the activities.

Position Summary :

The Young Learners (YL) Programme Manager is responsible for leading and managing all aspects of the YL Programme. They are responsible for creating a superior student centric learning experience through the delivery of an academic product and social program that exceeds the students’ experience, ensuring that teachers and activity leaders drive great learning both in the classroom and during activities.

They are also responsible for ensuring that the academic processes and procedures provide best practice in relation to accrediting / licensing bodies.

Key Responsibilities :

  • Provide overall management and leadership for the bilingual Young Learner’s (YL) Programme
  • Ensures that all academic and administrative requirements as stipulated by the regulatory bodies as best practice are implemented and maintained
  • Manages the YL academics department through the coordination, planning and organization of student level placement testing, assignment of student levels and teachers, classroom and course management, curriculum design, teaching resources, and supplies
  • Recruit and lead the YL team
  • Develop and deliver training for staff in the YL programme
  • Serve as an advisor to students and teachers
  • Work with the Centre Director, Director of Studies and the Student Services Manager in the planning, preparation and delivery of the YL programme to achieve academic KPIs and student satisfaction (NPS)
  • Participates in company and industry events and training to keep up to date with best practices and to raise the profile of the YL Programme
  • Teaching duties as required
  • Education Required :
  • Degree Level
  • Degree Level
  • CELTA or TESOL certificate
  • Fluency in English and French
  • Education Desired :

  • Customer Service Management Qualification
  • Experience Required :

  • Experience in a similar managerial role in a customer focused business
  • Experience Desired :

  • EFL / Managing residential summer programs
  • Service management
  • Administration experience
  • Experience working with young learners
  • Behavioural Competencies :
  • We love what we do
  • We go the extra mile
  • We have a can-do mindset
  • We deliver what we promise
  • Job Specific Competencies :

  • Integrating Information
  • Being Resilient
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