Design Specialist II - Wireless Network Performance
TELUS International
Montreal, QC, CA
2d ago


Create awesome experiences for our customers!

Join our team

There’s a lot of buzz around the next leaps in wireless network optimization, leveraging data science, big data and machine learning.

Join a team that is re-thinking how we optimize our wireless network by blending wireless engineering, computational analysis, and programming.

At TELUS, with over 9 million subscribers, there’s a lot of data being generated from our network, and with this lies untapped potential for data mining and advanced insights towards improving our customers’ wireless experience.

Here’s the impact you’ll make and what we’ll accomplish together

As a member of Eastern Canada's wireless network performance team, you'll be responsible for optimizing the Radio Access Network (RAN), and finding new angles / methods to improve network performance, efficiently.

You'll join the larger Broadband Networks Engineering (BNE) team that is providing TELUS customers with the most reliable network and the best user experience in every region of the country, as we ready ourselves for an exciting and new 5G network.

In our team, you'll ensure our customers' wireless experience continuously improves. Your ability to think outside of the box" and your innovation will help shape our key performance indicators (KPIs) that we use to govern our customers' wireless experience.

Also, your data science and automation mindset will provide critical inputs to our team to improve the quality and efficiency in the way we manage TELUS’ network performance engineering.

Here's how

  • Responsible for the network performance of a region in Eastern Canada
  • Ensure network performance KPIs are meeting our targets, and are continuously improving
  • Troubleshoot network degradations, determine root causes, and look for ways to prevent or reduce the impact to our customers
  • Support network upgrades by analyzing the impacts on performance, and proposing optimizations to enrich the overall customer experience
  • Aid our client support teams for escalated issues that may require network engineering to resolve
  • Be exposed to the latest wireless technology innovation planned for TELUS, and be ready to support their launch from a performance management perspective
  • Qualifications

    You're the missing piece of the puzzle

  • Bachelor degree in Engineering
  • Minimum 3+ years of relevant professional experience, preferably in an RF Performance and / or telecommunications environment
  • Excellent knowledge and practical experience of UMTS and LTE radio access network design, optimization and performance engineering : parameter optimization, layer 3 messaging, mobility management and traffic balancing
  • Intermediate to expert knowledge in Huawei RAN equipment knowledge : parameters, capabilities and limitations of the hardware and software portfolio
  • Strong wireless core network knowledge (VoLTE, EPC, IMS) and 5G technology roadmap
  • Proficient with U2000, ActixOne, Netscout and Planet
  • Familiar with SQL, Splunk, Python (or other scripting languages)
  • Great-to-haves

  • Passion and expertise in data science technologies : data manipulation, statistical analysis, machine learning and automation
  • Masters of Engineering or Computer Science degree
  • Advanced programming skills for automation and big data manipulation : Hadoop, SPLUNK, Python, SQL, Tableau
  • Machine learning experience or certifications
  • Professional Engineer (P.Eng.) designation
  • Who is TELUS? We're a high-performing team of individuals who collectively make TELUS one of the leading telecommunications companies in Canada.

  • Our competitive consumer offerings include wireline, wireless, internet and Optik TV™. We also deliver a compelling range of products and services for small, medium and large businesses;
  • and have carved out a leadership position in the health, energy, finance and public sector markets with innovative industry specific solutions.

    Everyone belongs at TELUS. It doesn’t matter who you are, what you do or how you do it, at TELUS, your unique contribution and talents will be valued and respected.

    Because the more diverse perspectives we have the more likely we are to crack the code on what our customers want and our communities need.

    Do you share our passion? At TELUS, you create future friendly® possibilities. At TELUS, we are committed to diversity and equitable access to employment opportunities based on ability.

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