Personal Finance Advisor
Desjardins Group
Sainte-Marie, CA
5d ago

Job Level

NV-06The person in this position is responsible for prospecting, soliciting, developing and maintaining business relationships with a clientele composed mainly of individual members and businesses with savings of 25,000 dollars to 50,000 dollars or mortgage financing.

He / she promotes and sells products and services and stimulates business growth. As needed, the incumbent is assigned to overseeing financing for individual members served by the caisse or partners.

The incumbent represents, engages, and negotiates on behalf of the caisse in agreements that have moderate impact on the caisse.

He / she ensures consistency and balance between sales objectives, sound and prudent risk management, portfolio profitability and client, member and partner satisfaction.

Main responsibilities

  • Solicit, develop and maintain personalized business relationships with current and potential clients in order to promote and sell Desjardins products and services.
  • Assume responsibility for the portfolio by serving as the primary link between the caisse and members and clients. Ensure that products and services are appropriately used and updated and maintain satisfaction levels.
  • Analyze sources of dissatisfaction and recommend solutions.

  • Identify and analyze member and client needs, develop customized solutions and prepare an integrated service offer. Negotiate applicable conditions with members and clients.
  • Recommend strategies and solutions to reach caisse objectives such as increased sales volumes, sound risk management, portfolio profitability and improved business relations.
  • Identify business development opportunities to maintain the competitiveness of products and services.
  • Carry out various promotional activities related to caisse operations. Take part in public relations activities and maintain a presence in the business community.
  • Be attentive to the needs of members and clients in order to ensure their full satisfaction, pinpoint business opportunities, and as required, refer them to individuals who can meet their needs.
  • Adhere to current policies, practices and standards as well as to the various laws governing the distribution of financial services.
  • Ensure sound and prudent risk management for the portfolio under his / her responsibility.

    Other working condition

  • Number of jobs available : 2
  • Qualifications

  • You must meet the requirements marked as mandatory in the job profile to qualify as a candidate. The rest of the skills and qualifications described are considered assets
  • Please note that other combinations of qualifications and relevant experience may be considered
  • For vacant positions available in Quebec, please note that knowledge of French is required
  • Specific knowledge

  • Knowledge of current financial, economic, political and legislative events
  • All products and services aimed at caisse members and those offered by Desjardins Business Centres, Desjardins components and distribution networks, and those offered by competitors
  • Debt management
  • Notions of compliance with legislation respecting the distribution of financial products and services
  • Understanding of the philosophy and fundamentals of financial services cooperatives
  • Policies, legislation and standards related to products and services offered by the caisse
  • Desjardins business processes
  • Service standards
  • Techniques used to assess and monitor individual financing applications
  • Desjardins Cross-sector skills

    Accountability, Collaborates, Customer Focus, Innovation

    Key competencies for the job

    Drive results, Interpersonal Savvy

    Work experience

    Years of relevant experience : 2

    Certifications

    Mutual fund representative certificate - Autorité des marchés financier

    Languages

    No second language skills required

    Work Location

    Caisse Desjardins de La Nouvelle-Beauce

    Trade Union

    CAISSE DE LA NOUVELLE-BEAUCE (T : 20106)

    Unposting Date

    2018-11-26Member / client sales and service (FG)

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