Our valued client in the private sector has an urgent need for a Junior Network Specialist for an initial 12 month contract, with likelihood of extension in Ottawa, ON!
Level 2 expertise with CISCO equipment (routing, switching) , ALCATEL ATM Network sniffers and protocol analyzers; network troubleshooting
Dynamic Routing / Bridging Protocols : HDLC, PPP, xDSL, SNMP, MPLS, BGP, OSPF, EIGRP, RIP
A comprehensive understanding of VoIP CISCO call manager, private line, and PBX services
In-depth knowledge of key network hardware and associated software (routers, switches, DNS, DHCP and firewalls)
Comprehensive understanding of cabling types, manufacturing, configuration and troubleshooting
Proven working ability and excellent understanding of major network operating systems
Provides technical and process support to internal departments and / or external customers.
Investigates and considers alternatives to develop innovative solutions for the network infrastructure, network monitoring capabilities, procedures and processes.
May provide input into the technical design.
Participate in planning, coordinating, and implementation of project requirements.
Proactively engage next level support teams
May consult with internal and / or external customers and peers to review outages, remedial changes, customer caused network issues, etc.
Accountable for ensuring service levels are achieved / exceeded, as per contractual obligations as detailed in SLA.
Adherence to change management processes.
Develop and maintain documentation and information, e.g. network diagrams, typologies, contact information, etc.
Must be able to work within 24 / 7 environment (shiftwork)
Must-Have Skills :
Cisco Command Line experience
Experience with Cisco equipment ( routing, switching )
Nice to Have Skills :
Remote ticketing systems
Remote alarm monitoring
Knowledge of DHCP, WINS and DNS on NT and UNIX platforms is an asset
Experience with Nortel PBX and Avaya
Networks and Infrastructure Cisco Products and Services < 2 years Network Administrator < 2 years Network Technician < 2 years Routers and Switches Configuration < 2 years Must hold a valid Government of Canada Enhanced Reliability Clearance with ability to receive Secret Clearance (Must-have)
Please describe your experience as a Bilingual Network Specialist experienced in Cisco Command Line, to provide technical and process support to internal departments and external customers (Must-have)
Strong verbal and written skills in French and English (Must-have)
7.5 hr days; 100% onsite downtown Ottawa, must be able to work 24 / 7 shifts.
Target Interview times : ASAP
Target start date : Around Oct 1