Mission and Values Manager
Providence Healthcare
Toronto, Ontario, Canada
43d ago

POSITION SUMMARY :

Reporting to the Executive Director, Mission Integration, the Mission and Values Manager provides site leadership in promoting the mission and values of the organization.

This goal is achieved through the orientation and formation of staff, physicians and volunteers; the development, coordination and delivery of workshops, education sessions, and one-

  • on-one meetings; the design and implementation of site strategies, processes and programs to ensure mission and values operational integration;
  • and collaboration with staff and other stakeholders to nurture a culture that encourages personal and organizational moral growth.

    The position also has the important role in serving as a resource, providing education and guidance, and raising values-

    based questions and concerns pertinent to site decision-making and direction setting. The Mission and Values Manager will provide tactical support in managing and monitoring the network’s Mission Integration strategy at the site level.

    MAJOR RESPONSIBILITIES :

  • Provides leadership in mission integration and effectiveness at the site level;
  • Directs site leadership on theological, ethical and moral issues that affect day to day operation;
  • Influences, motivates and actively engages leaders in initiatives designed to promote the mission and values in their respective areas, in ways and means deemed appropriate, e.
  • g., through participation on committees, undertaking special mission integration projects, working with departments and / or units to ensure the annual objectives of the programs include opportunities to promote the mission and values;
  • Collaborates with the Executive Director of Mission Integration and stakeholders at the other sites to ensure that the integration of mission and values is consistent across all sites, while respecting and celebrating the site’s unique culture;
  • Integrates the mission and values during the decision-making process e.g. ensuring that the impact of budget decisions on employees is addressed in a manner that is reflective of the values of human dignity and compassion;
  • Collaborates with all levels of management to ensure the mission and values are understood by staff and translated into everyday practice e.
  • g. the provision of excellence in patient care, accountable human resource management and progressive organizational development;
  • Promotes the integration of core Catholic social teachings and traditions into the site’s operations e.g. human dignity, respect for individual beliefs and values, care for the disadvantaged and marginalized, concern for the common good, promotion of justice and stewardship of resources, and unity of purpose;
  • Develops, leads, facilitates and conducts educational modules, learning sessions, seminars, retreats and workshops for site leadership and staff with the focus on formation and integrating the mission and values into patient care, policies, programs and strategic initiatives;
  • Develops and implements programs that empower staff at all levels to live out their personal calling, values and behaviors that are compatible with the organization’s values;
  • Accessible to staff at all levels seeking guidance / advice on various issues, often related to moral distress, primarily work related and / or of a personal nature;
  • Participates in group discussions at the department, unit, interdepartmental and management level to assist in conflict resolution, as a neutral party to assist in determining an acceptable solution;
  • Advocates on behalf of staff, volunteers and management for the development of counseling / educational programs to enhance the mission and values.
  • Collaborates with Human Resources to develop and promote policies relating to organizational ethics, and ensuring regular communication and education of ethical behaviours (harassment policy, code of conduct, whistle blowing, etc.);
  • Promotes ethics as an ongoing conversation, to encourage employees to embrace the code of Ethics and increase their vigilance regarding ethical behaviours;
  • Fosters an environment where the free expression of ethical concerns is encouraged and supported without fear of retribution, and where violations can be reported without risk;
  • Plans and implements the site’s Mission Day / Feast Day activities and celebrations, and chairs the event’s planning committee;
  • Manages the annual values-based recognition program, and chairs the awards selection committee;
  • Directs plans for celebrations related to the organization’s history and legacy, e.g. milestone anniversary celebrations.
  • QUALIFICATIONS / SKILLS REQUIRED :

  • University degree or college diploma in theology, adult education, or related equivalent, with a background in one or more of the following : ethics, counselling, health care administration or a related discipline;
  • Minimum of seven (7) years of experience, preferably with at least two (2) years of experience in a healthcare-related industry or mission-based organization;
  • Four to five (4-5) years of leadership / people management experience;
  • Must have a working knowledge of Catholic theology and social teachings, and be acquainted with the plurality of religions, backgrounds and cultures that will be encountered among the employees, physicians, patients and others who are served within our network;
  • Proven experience navigating changing political, social and demographic landscapes;
  • Proven ability to influence a broad variety of people at different levels (from staff through to senior leadership) in order to promote ethical behavior throughout the organization;
  • Must be able to work flexible hours to accommodate events and programs that support staff on all shifts;
  • Very good attendance record;
  • Good performance record.
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