IT Systems and Compliance Administrator
IMS Group
Toronto
36d ago

Job Responsibilities :

  • Installing & maintaining Windows Servers in a VMware environment
  • Patch management for Windows computers
  • Administer cloud-based systems including Office 365, OpenDNS / Cisco Umbrella, Symantec Anti-virus and Total Uptime.
  • Fortinet VPN administration
  • Administration of Active Directory, Group Policy, DHCP and DNS
  • Administration of SMTP Servers
  • Head Office WIFI network administration
  • Ensuring Hardware assets are up to date in Salesforce
  • Maintain Software licensing & approved software list
  • Provide 2nd & 3rd level support for internal issues escalated from IT support. Escalate issues internally and to Dell or other vendors when required.
  • Work with the Network and Security Administrators and other members of the IT department to complete Salesforce and project related tasks
  • Track and renew support contracts
  • Monitor alerts during business hours, after hours and on weekends and work with other members of the IT department to resolve issues.
  • This may require being on call during rotating shifts.

  • Conduct information security risk assessments by following Client’s internal risk assessment methodology
  • Develop secure deployment and configuration guides as new technology is implemented.
  • Monitor and enforce compliance with Client’s internal information security controls.
  • Promote information security awareness by providing training to new employees during the on boarding process.
  • Conduct internal audits and create of internal audit reports.
  • Job Requirements :

  • Bachelor’s degree in IT, Engineering, Computer Science or equivalent experience required.
  • Certifications VMware, CCNA, and Network+ are highly desirable but not required
  • 3-5 years of hands-on experience in design, implementation, configuration and support of computer hardware and software and network devices
  • In-depth knowledge of the Windows server operating system, including Windows Server 2008 R2 2012 R2, and 2016.
  • Understanding of VMware virtualization, including : OS deployment Virtual machine configuration
  • Understanding of basic TCP / IP networking concepts :
  • VLANs, Subnet masking
  • Understanding of basic SAN & NAS storage concepts.
  • Working knowledge of backup & restore concepts & techniques.
  • Experience with MS Office 365, Symantec Antivirus, VSphere, VMware, Active Directory and Group Policy
  • Excellent problem-solving skills to troubleshoot and resolve server related issues.
  • Excellent written and verbal communications skills in English
  • Intermediate knowledge of network concepts and protocols
  • Excellent interpersonal skills
  • Ability to handle emergency situations in a calm and directed fashion
  • Must have an ability to work independently as well on a team
  • Must possess strong time management skills and attention to detail in documentation.
  • Must be able to work after hours and on weekends when required.
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