Senior Consultant- MS Dynamics CRM (Multiple Locations)
Deloitte
Ottawa, Ontario, Canada
40d ago

Microsoft Dynamics - Senior Consultant

  • Understanding the digital space and preparing for what’s next is at our core. We help clients reimagine how profits are made, how relationships are created and managed;
  • we reshape how work gets done, and rewire the competitive fabric of entire industries.

    Work you’ll do

    As a Senior Consultant in the Digital Customer practice you will focus on transforming how our clients interact with their customers in the digital age across sales, marketing and service.

    The roles and responsibilities are to provide professional and effective technical consulting services that includes :

  • Experience with full-life cycle implementations of Microsoft Dynamics CRM
  • Building positive client and peer relationships by developing an understanding of customer's business and project scope;
  • Expertise in solution selling techniques such as identifying the client pain points, proposing a solution and negotiating a project proposal.
  • Strong experience in the end-to-end project delivery cycle and managing customer expectations.
  • Ability to travel to client sites 80-100% of the time
  • External Posting Qualifications

    Required :

  • Strong understanding of SDLC methodologies (Agile, SCRUM, RUP, other).
  • Functional and Technical expertise in Microsoft Dynamics CRM configuration, web service programming, development and Application Integration capabilities such as creating a customer portal solution to the Internet
  • Ideal candidates will have certifications in Microsoft Dynamics CRM, Microsoft development technologies or MS SQL Server administration;
  • Strong problem solving and troubleshooting skills with the ability to exercise mature judgment
  • Strong commitment to professional client service excellence required;
  • Superior verbal and written communication skills;
  • Strong oral and written communication skills, including presentation skills (MS Visio, MS PowerPoint) to technical and non-technical audiences.
  • Why Deloitte?

    Launch your career with The One Firm where you can make a greater impact than you ever thought possible. With endless opportunities at every turn, and a culture built to support and drive our people to be the very best they can be, Deloitte is The One Firm for you to learn, grow, create, and lead.

    At Deloitte, we understand that everyone, and their career goals, are different. As a firm, we help create the conditions and opportunities that will enable our people to thrive both professionally and personally.

    We do this by making three commitments to our people :

  • You will lead at every level : We grow the world’s best leaders so you can achieve the impact you seek, faster.
  • You can work your way : We give you the means to work how you want, and we have innovative spaces and the mindset to help you be wildly successful.
  • You will feel included and inspired : We create a deep sense of belonging where you can bring your whole self to work.
  • Apply now and let us show you how to push your career to the next level at Deloitte. The One Firm. For You.

    Deloitte is an inclusive employer dedicated to building a diverse workforce. We encourage applications from all qualified candidates and will accommodate applicants’ needs under the respective provincial human rights codes throughout all stages of the recruitment and selection process.

    Please advise the Recruiter to ensure your accessibility needs are accommodated throughout this process. Information received relating to accommodation will be addressed confidentially.

    We thank all applicants in advance for their interest; however, only those candidates selected for an interview will be contacted

    27881

    Apply
    Apply
    My Email
    By clicking on "Continue", I give neuvoo consent to process my data and to send me email alerts, as detailed in neuvoo's Privacy Policy . I may withdraw my consent or unsubscribe at any time.
    Continue
    Application form