Enterprise Application Specialist
eSignLive
Montréal, Canada
17d ago

The Enterprise Application Specialist is an integral part of a dynamic team that ensures eSignLive software operates to its fullest potential.

Responsibilities

  • Resolve challenging production issues related to Enterprise & SaaS applications.
  • Support customer problems, requests and questions
  • Assist customer with database and application migration
  • Analyze and troubleshoot customer integration code
  • Develop Java tools and / or enterprise applications to diagnose and resolve production issues
  • Reproduces customer issues in our testing lab & identify affected code, logic and symptoms
  • Establishes communication with R&D to ensure satisfactory resolution of product defects
  • Provides remote-technical assistance in setup, installation, integration & troubleshooting
  • Develop technical documentation, write FAQs, and maintain a knowledge database
  • Ensures protection of customer systems and information at all times
  • Qualifications

  • Bachelor’s degree in Computer Science or equivalent
  • Experience in developing synchronous and asynchronous Java messaging and web services.
  • Strong understanding of web application architecture, specifically J2EE, and design principles.
  • Demonstrable experience and knowledge of HTML, SQL, JSON, Groovy, Servlet, XML and XSLT.
  • Experience with servers : WebSphere, Apache, Weblogic, and JBOSS.
  • Experience with databases : DB2, Oracle, MySQL, and MS SQL.
  • Experience with operating systems : Linux, AIX, Windows and Shell Scripting.
  • Experience with multi-tiers enterprise applications & object-oriented design principles.
  • Understanding of Web security issues and firewalls.
  • Knowledge and experience in Web Services (Soap, REST, Groovy).
  • LI-EK1

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