Service Supervisor
Cintas Corporation
Langley, BC, CA, VW P
13h ago

Job Description

Cintas is seeking a Service Supervisor to work directly with our customer facing service team both on route and in-house.

Selected individual will supervise the service team who provides customer service, sales and the pick-up and delivery of products to our customers.

Supervisory responsibilities include hiring, training, developing and evaluating the service team to ensure Cintas customers receive the highest level of customer service and product quality in the most efficient manner.

Additional duties include driving a company owned vehicle to and from customer sites and assisting the service team with lifting, carrying and walking in and out of customer accounts.

This position will oversee several key service department areas including maintaining excellent customer relationships, handling renewals of customer contracts, increasing internal sales, maintaining an efficient route structure and driver compliance.

This is a middle-management position with direct supervisory and leadership accountability.

Required

Qualified candidates must meet all requirements outlined by the Department of Transportation (DOT) (US) or Provincial requirements (Canada) for driving a regulated vehicle weighing more than 10,000 lbs.

In order to comply with DOT (US) requirements, qualified candidates must, prior to their first day of employment :

  • Have an active driver’s license
  • Be at least 21 years of age
  • Obtain a DOT medical certification
  • Provide documentation regarding previous employment
  • In order to comply with Provincial (Canada) requirements, qualified candidates must, prior to their first day of employment :

  • Possess a valid driver's license in good standing
  • Bachelor's degree
  • Previous experience working in a sales related role
  • Previous customer service experience, preferably in an industrial or service industry
  • Previous training or instructor experience
  • Education

    High School Diploma / GED (+11 years)

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