Account Manager, Premium Client Services
NHL Senators
Ottawa,Ontario,Canada
7d ago

Primary Objective

The Premium Client Service Account Manager will develop professional relationships with premium seat partners of Senators Sports & Entertainment, is passionate about providing a superior level of service while driven to deliver on revenue targets.

Essential Functions

  • Responsible for managing multiple premium accounts while developing strategic, long term relationships with client base
  • Committed to providing highest level of service and create unique, memorable experiences
  • Renewal of assigned accounts while identifying new areas of revenue growth within client base and through referrals
  • Ability to customize presentations promoting the purchase and retention of premium inventory and customized events
  • Participate in the development of a year round engagement program for premium partners
  • Development of premium seat client profiles and suite utilization profiles
  • Accountable for detailing all client activities and revenue opportunities in CRM
  • Act as Manager on Duty during scheduled events at Canadian Tire Centre
  • Qualifications

  • Professional and results oriented with proven track record of achieving results
  • Proven customer service and sales record
  • Driven to achieve goals
  • Desire to excel in a dynamic, customer centric environment
  • Highly organized and able to multi task
  • Strong work ethic
  • Team player willing to help out in all areas within the premium services department
  • Excellent interpersonal and communication skills
  • Proficient in Excel, MS Word, MS Outlook, Powerpoint, Salesforce
  • Able to work evenings and weekends
  • Bilingualism (English & French) an asset
  • Team player
  • PLEASE SUBMIT A COVER LETTER ALONG WITH RESUME WHEN APPLYING TO THIS ROLE

    We are pleased to accommodate applicants who have a disability. Please inform Human Resources at 613-599-0250 if you require a disability-

    related accommodation to participate in the recruitment process. Company Capital Sports & Entertainment Inc. Department Corporate Sales Job Classification Full Time Regular Reports To Director, Premium Client Services Deadline 8 / 9 / 2018 Date Added 8 / 1 / 2018

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