IP Voice Support Specialist
WilsonCTS
Mississauga, ON, CA
9d ago

Overview

Do you want to work for a company that is enhancing business voice solutions? Are you interested to in a collaborative, open and fun environ-met?

Our client is seeking a IP Voice Support Specialist - Telecom to join their growing team. The primary duty of the IP Voice Support Specialist is to work with channel partners and end customers during the order, provisioning and service turn up in the capacity of order management, solution design, SIP platform provisioning and device interoperability support

Responsibilities

The primary duty is to work with channel partners and end customers during the order, provisioning and service turn up in the capacity of order management, solution design, SIP platform provisioning and device interoperability support.

This is a customer facing role that requires excellent organizational and communication skills. The successful candidate will need to learn SIP Platform provisioning including IVR and other hosted PBX settings as well as SIP trunking configuration on a variety of IP PBXs and SBCs, so exposure in this area is an asset.

Understanding of SIP Trunking and fundamentals of IP based telecom deployments are requirements for this role. Project management experience is an asset.

Qualifications

  • Strong VoIP / SIP / Asterisk foundation
  • Broad PBX and SBC familiarity
  • Familiarity with Asterisk
  • Telecom knowledge (POTS / PRI / T1 / OC3 / Layer 1 / 2 technologies)
  • LAN / WAN
  • IP device provisioningDo you want to work for a company that is enhancing business voice solutions? Are you interested to in a collaborative, open and fun environ-
  • met? Our client is seeking an experienced Network Technician - Telecom to join their growing team. The Network Technician will be responsible for working with partners and end customers during the order to service turn up phases and provide ongoing technical support on behalf of our partners for the end customer.

    This is a permanent opportunity located in Mississauga, Ontario. This is like a level 2 role because the calls are already escalated

    Do you want to work for a company that is enhancing business voice solutions? Are you interested to in a collaborative, open and fun environ-met?

    Our client is seeking an experienced Network Technician - Telecom to join their growing team. The Network Technician will be responsible for working with partners and end customers during the order to service turn up phases and provide ongoing technical support on behalf of our partners for the end customer.

    This is a permanent opportunity located in Mississauga, Ontario.

    Our client is seeking an experienced

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