Location : Ottawa, Ontario
Employment Type :
Warranty Service, Ottawa Division
Reports to : Manager, Warranty
Who We Are
Mattamy Homes is the largest privately owned homebuilder in North America, with a nearly 40-year history of operations across the United States and Canada.
Every year, Mattamy helps 7,000 families realize their dream of home ownership. In the United States, the company is represented in 10 markets Charlotte, Raleigh-
Durham, Phoenix, Tucson, Jacksonville, Orlando (where its US head office is located), Tampa, Sarasota, Naples and Southeast Florida and in Canada, those communities stretch across the Greater Toronto Area, as well as in Ottawa, Calgary and Edmonton.
What We Offer
In accordance with the high standards and integrity of the Mattamy organization, as well as adherence to generally accepted building practices, the New Home Technician actively supports the Company Mission of The Best Homeowner Experience by performing required repairs to deficiency items prior to Homeowner possession and completes warranty service repairs in homes following homeowner possession.
The New Home Technician strives to use efficient and high quality results, as well as a strong customer service orientation throughout every touch point with the home and the Homeowner.
Responsibilities include but are not limited to :
Pre-Occupancy responsibilities :
Post-Occupancy Service & Warranty Care :
Review service warranty lists with homeowners explaining which item will be rectified immediately and why.Advise of process to assign work to trades at a later date.
Obtaining homeowners signature on completed items.
Additional Responsibilities :
What You Bring
When you’re part of the Mattamy Homes family, your day to day work has an incredible impact on the lives of our customers.
Everyone on our team contributes to the unique Mattamy way of helping customers achieve their home ownership dreams. What we do takes teamwork, and like family, everyone pulls together to give our very best.
With a focus on continued growth and industry leadership, exciting career possibilities are waiting for you at Mattamy.
We offer a progressive environment with a competitive compensation and benefits package, continuous learning and opportunity for growth.
We have big plans for our business and our team. Be part of our ambitious future.
Mattamy Homes is committed to providing accommodation for people with disabilities. If you require accommodation through any aspects of the selection process, please notify us and we will work with you to meet your needs.
Qualified applicants will be contacted directly by the Talent Acquisition team.