Administrative Assistant I, Medical
University Health Network
Toronto, Ontario, Canada
17d ago


The Energy of the City. The Rewards of a Great Career.

The University Health Network, where above all else the needs of patients come first , encompasses Toronto General Hospital, Toronto Western Hospital, Princess Margaret Cancer Centre, Toronto Rehabilitation Institute and the Michener Institute of Education at UHN .

The breadth of research, the complexity of the cases treated, and the magnitude of its educational enterprise has made UHN a national and international resource for patient care, research and education.

With a long tradition of groundbreaking firsts and a purpose of Transforming lives and communities through excellence in care, discovery and learning , the University Health Network (UHN), Canada’s largest research teaching hospital, brings together over 16,000 employees, more than 1,200 physicians, 8,000+ students, and many volunteers.

UHN is a caring, creative place where amazing people are amazing the world. .


  • The Medical Administrative Assistant I utilizes knowledge of medical terminology and exercises judgment or decision-making to provide secretarial and clerical services, in support of professional / medical personnel, including : providing word processing / typing services for assigned personnel;
  • performing reception responsibilities; maintaining written and / or electronic calendar / schedules; administering and monitoring billing procedures and budgeting records;
  • providing support with small and / or informal meetings / events; maintaining and modifying confidential medical electronic / paper filing / retrieval methods, systems, and / or formats;
  • providing functional supervision to lower classified clerical position(s); ensuring the efficient operation of the office;
  • performing other related clerical activities; performing cross-functional responsibilities, as assigned; performing other duties consistent with the job classification, as required.


  • Completion of Grade XII or recognized equivalent
  • Completion of recognized medical office administration program at the diploma level or equivalent
  • Completion of a medical terminology course
  • One (1) year related medical administrative support experience
  • Previous on-the-job computer / word-processing, database and spreadsheet software experience, in a Microsoft Office Environment preferred
  • OHIP billing
  • Very good command of medical terminology
  • Very good interpersonal and customer service skills
  • Good organization and time management skills
  • Good verbal and written communication skills
  • Ability to work well under pressure
  • Ability to use good judgment in assessing difficult situations
  • Ability to work independently and as a team player
  • Experience working in a health care environment preferred
  • Experience working in a teaching hospital environment preferred
  • Knowledge of general office practices, procedures and standards
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