Guest Service Executive
Talentcor
Toronto, ON, Canada
7d ago

Talentcor Professional is actively sourcingcandidates interested in short term Customer service and Guest relationship assignment for future opportunities in Toronto.

Accountabilities :

  • Take incoming calls in a professional manner
  • Assist customers with any inquiries / problems they may have
  • Maintain a professional and courteous demeanor towards customers
  • Diffuse difficult customer situations
  • Focus on providing tiered remote customer service solutions at many levels
  • Record, track and monitor problem resolution
  • Input and / or update documented information in a computerized database as required.
  • Requirements :

  • Excellent command of the English language
  • Superior customer service and professional telephone skills including strong organizational and problem-solving skills
  • Strong team player with effective communication and interpersonal skills (strong written and verbal communication is key)
  • Creative and highly self-motivated self-starter with a high sense of urgency
  • Prior experience in customer facing roles is an asset
  • Certain job locations may require the candidate to have a formal blazer and dress shoes.
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