Manager - Payroll Accounting - People & Culture - Operations
TELUS International
Burnaby, BC, CA
17d ago


Ready to drive innovation and efficiency to support awesome customer experiences?

Join our team

The People & Culture (P&C) - Operations team is passionate about providing team members with positive experiences, from their pay to the tools we use to support our Total Rewards processes.

We want to be easier to do business with and we’re ready to innovate and elevate ourselves and our processes / tools to make that happen.

This team has deep knowledge and experience and take great pride in their delivery of services to our customer - the TELUS team.

Here’s the impact you’ll make and what we’ll accomplish together

You’re an awesome team player who will drive our Total Rewards & supporting operational strategy forward. Your passion, strong payroll accounting expertise and knowledge and exceptional collaboration abilities are strengths that will be critical in the delivery of our products and services.

Your insightful portfolio analytics and recommendations and knowledge of our processes and areas for opportunity will influence strategic decisions made by leaders.

You’ll also team up with friendly, supportive internal partners, including P&C leadership and business partner members and our key business stakeholders, and external stakeholders, such as government agencies, to shape the future of work.

Here's how

  • Execution and / or support of our biweekly, monthly and quarterly payroll accounting functions : Ensure all inputs and outputs of your payroll financials are compliant with TELUS, legislated or negotiated requirements Meet both internal and external auditor’s Sarbanes-
  • Oxley control requirements Provide feedback, coaching and information sessions as required to ensure compliance with federal and provincial legislation and company policies Accountable for the accuracy, limit in use and protection of team member data within your role Leverage and enhance our use of the SAP payroll and financial systems to support your deliverables Put your payroll accounting skills to use in supporting the financial part of our payroll business, leading your own payroll finance team of 7 Accountable for all journal entries, general ledger (GL) accounts and third party payments for the portfolio

  • Operate as a Trusted Advisor & Ambassador : Provide guidance to the P&C Operations team members related to facilitation of escalated issues through problem recognition, research, and analysis Key player for the payroll accounting function, issue resolution oversight and other related communication Collaborate with business partners to support various programs to our team members, including recommendations to gain direction, alignment, and final approval of your leader Build strong relationships across Canada within the P&C community and represent P&C -
  • Operations at various meetings, acting as a technical payroll accounting resource

  • Provide critical business insights and thought leadership : Maintain our compliance adherence brand both internally with audit and externally with government and audit agencies to prevent penalties for non-
  • compliance Implement payroll accounting best practices for TELUS’ pay policies to improve processes, deselect non-value-add work to ultimately increase efficiency and time to focus on our customer Support the preparation of monthly activity reports that support our P&C - Operations dashboard


    You're the missing piece of the puzzle

  • Valued for your 5 to 7 years of payroll accounting & compliance, continuous education and experience, in both federal & provincial environments, preferably within large corporate organizations
  • Noted as a solid communicator and excellent collaborator who can influence and build strong business partner relationships
  • Recognized for managing numerous competing priorities and commitments with extremely high attention to detail in an organized manner
  • Proven track record in driving change through fair process
  • Experience working with Canada Revenue Agency & Revenu Québec
  • Knowledge & experience of payroll financial accounting principles
  • Track record of executing and delivering on agreed upon objectives
  • Pro at using the different functions of Microsoft (MS) Excel & SAP Human Resources (HR) & Finance modules
  • University degree or college diploma, with a slant towards Human Resources, Payroll Accounting, including Chartered Professional Accountant (CPA) and / or Payroll designations
  • Great-to-haves

  • Certified Human Resources Professional (CHRP) designation
  • Bilingual in English & French, both written & oral
  • Working in a unionized environment
  • Who is TELUS? We're a high-performing team of individuals who collectively make TELUS one of the leading telecommunications companies in Canada.

  • Our competitive consumer offerings include wireline, wireless, internet and Optik TV™. We also deliver a compelling range of products and services for small, medium and large businesses;
  • and have carved out a leadership position in the health, energy, finance and public sector markets with innovative industry specific solutions.

    Everyone belongs at TELUS. It doesn’t matter who you are, what you do or how you do it, at TELUS, your unique contribution and talents will be valued and respected.

    Because the more diverse perspectives we have the more likely we are to crack the code on what our customers want and our communities need.

    Do you share our passion? At TELUS, you create future friendly® possibilities. At TELUS, we are committed to diversity and equitable access to employment opportunities based on ability.

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