Corporate Instructor/Support Analyst - Clinical - Full Time
Sunnybrook Health Sciences Centre
Toronto, ON, Canada
5d ago

Posted : 10 / 12 / 2018 12 : 52 : 15 PM

We currently have a regular full time opportunity for a Corporate Instructor / Support Analyst - Clinical in our Client Services department at our Bayview campus.

Reporting to the Director, Client Services the incumbent will :

  • Prepare and hold training classes using corporate applications based on work flow needs
  • Identify and prepare for different levels of training needs required for different health care professional groups e.g.
  • physicians, nurses, unit coordinators, administrative staff etc.

  • Determine the training requirements for the different groups identified (basic classes, clinical and admin perspectives).
  • Prepare reports on shadowing of different group’s workflow.

  • Develop or revise the content and case examples required for each training class offering
  • Work with team to customize training material and sessions based on specific work flow needs (sustainability)
  • Develop / revise training material products, including scripts, manuals and video sessions for classroom and electronic learning formats
  • Assist with the development and implementation of automated refresher courses via electronic formats
  • Identify and develop evaluation tools for each training class offering
  • Qualifications / Skills

  • Excellent communication skills
  • Experience delivering in-class / face-to face training on clinical systems to a broad array of clinicians
  • At least 3 years of recent clinical experience and experience working with clinical teams
  • Strong organizational and problem solving skills
  • Ability to work collaboratively within a team environment
  • Experience conducting workflow assessments,
  • Knowledge of specific applications ( i.e. OPIS, PCS, EPR) preferred
  • Proficient computer skills including electronic communication, word processing, spreadsheets and databases
  • Awareness of adult education principles an asset
  • Qualified candidates are invited to submit their resume and cover letter (in one document) quoting 183177 to :

    Human Resources

    Sunnybrook Health Sciences Centre

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