Customer Service Representative
TradeRev
Oshawa, ON, CAN
5d ago

Summary :

Are you seeking to make an impact in your career? Why not join our Impact Auto Auctions team!

Impact Auto Auctions is Canada's leading live and live-online salvage vehicle auction company with auction facilities across British Columbia, Alberta, Ontario, Quebec and Atlantic Canada.

Impact's national service offering allows sellers to standardize processes across the country, and provides buyers with Canada's most extensive selection of salvage vehicles.

Impact is a subsidiary of Insurance Auto Auctions (IAA), and a business unit of KAR Auction Services, Inc.

Impact Auto Auctions (Toronto) is one of the 12 salvage vehicle auctions that are located across Canada. In this role you will be providing stellar front-

line customer service as you handle incoming inquiries from our internal and external customer base. If you are self-driven, detail-

oriented, enjoy working in a fast paced environment and want to develop alongside a growing company, consider a career with us today!

To learn more about Impact Auto Auctions please visit https : / / www.impactauto.ca / .

Job Description : Responsibilities

Responsibilities

  • Serve customers (both internal and external) by responding to and directing telephone and in-person inquiries in a friendly and professional manner
  • Performs general clerical duties including sorting and filing of folders and packages for incoming and released vehicles
  • Responsible for manually or electronically updating and entering new data in an accurate and timely manner, including vehicle information, registrations and other documents
  • Assist in Sale Day activities as directed
  • Duties may also include ordering office supplies, sorting and distributing mail, processing materials for courier, faxing documents, photocopying etc.
  • Educational / Experience Requirements

  • High School diploma or equivalent in education with previous office experience
  • Proficient in Microsoft Office applications
  • Excellent verbal and written communication skills
  • Must have exceptional customer service skills
  • Good time management and organizational skills
  • Strong attention to detail
  • Maintain a professional appearance and neat work environment
  • Enjoy working in a team environment
  • Apply
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