Business Analyst II - TELUS Health
10d ago


Be a part of a transformational journey with innovative talent and leading edge technologies.

Join our team

The Provider Solutions Electronic Medical Record (EMR) Team is a small team with big scope.

We work with internal and external stakeholders to integrate our EMR applications with other actors in the broader health care system.

TELUS Health is already the largest provider of Canadian EMRs and we're stepping up to the next challenge of inter-connecting health systems for better patient experience and more efficient healthcare delivery.

We are looking for a Business Analyst to help us with that lofty objective.

Here’s the impact you’ll make and what we’ll accomplish together

We are a national team comprised of passionate, driven individuals with diverse and unique experiences and skillsets in clinical workflow, business analysis, project management and health information management.

As a part of this team, the successful candidate will collaborate with internal and external stakeholders to build integrated solutions that connect clinical information systems.

The successful candidate will be responsible working with cross functional teams to analyze and capture business requirements to support the advancement of TELUS Health’s integration strategy.

Here's how

The Business Analyst (BA) will be accountable for moving our projects through the development cycle. The BA will support the Product Manager(s) in a variety of tasks related to product design, functional testing, troubleshooting, and communications.

The BA will be accountable and responsible for analysis and management of market and customer business requirements specific to maintenance of our existing electronic medical record applications and integration of our EMRs with other clinical information systems.

As part of the team, you’ll be responsible for :

  • Drive collaboration across multi-disciplined teams towards implementing our integrations roadmap
  • Work with other team members to interpret product requirements and produce epics to confirm requirements with the product manager, business unit leader or external partner
  • Collaborate with product and development teams to create and maintain user stories to guide development and testing
  • Own and manage the product backlog, balancing dependencies across multiple stakeholders
  • Communicate clearly the product vision and priorities
  • Support programmers and other analysts
  • Collaborate with testing teams to create and coordinate test plans, conformance plans & test strategies
  • Work with internal and external client to understand technical business requirements in a highly complex technical environment
  • Elicit and understand the related workflows, how they affect our customers and how our ecosystem might need to be enhanced to support the workflows
  • Create and maintain technical requirements documentation, software requirements and functional specifications
  • Develop material for and host demos with different stakeholder groups
  • Support other product launch activities such as developing and documenting operational processes
  • Please note : We are looking for both intermediate and senior level Business Analysts.


    You're the missing piece of the puzzle

  • Post-secondary education in the Health Sciences / Computer Science and / or equivalent work experience / education
  • 2+ years’ Business Analyst experience
  • 1+ years’ healthcare experience preferably primary care
  • 1+ years’ Agile / Scrum experience
  • Proficient in English and French (written and spoken)
  • Strong analytical skills
  • Demonstrated ability to interact with a variety of stakeholders
  • Desire to work in a fast-moving and dynamic environment
  • Experience working in an Agile environment and knowledge of the roles on an Agile team (our BAs act as the Product / Feature Owners)
  • Ability to communicate complex concepts in a clear and synthetic way
  • Great-to-haves

  • Working knowledge of electronic medical records (EMRs) applications
  • Strong knowledge of IT Privacy and Security concepts, PHI and proven ability to drive and support PIA and TRA projects for technical solutions
  • Apply
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