Runner, Gucci - Toronto Bloor Street
8d ago

Role Mission

The Runner is responsible for partnering with the sales staff throughout the entire selling ceremony. The Runner is to act as a liaison between the sales staff and the stock room, to assist in pulling product, to avoid the client being left on the floor without service.

Key Accountabilities

  • Providing excellent service while assisting the selling team and clients throughout the selling ceremony
  • Welcoming clients and directing them to an available Sales Associate or Selling Supervisor
  • Assisting the sales staff in pulling different styles and sizes from stock
  • Ensure all product is presented to the Sales Associate and the client following Luxury Pillars guidelines
  • Pull and replace product within the back of house following stock standards
  • Work with the cashier to identify returned product for ticketing to be placed back into stock
  • Communicate with the stock team to bring new product to the sales floor and identify low inventory to communicate to the managers
  • Assist Sales Associates in preparing for VIG client appointments, preparing consignments and closing transactions
  • Offering refreshments to the client following the Luxury Pillars guidelines
  • Packing and providing support during payment process
  • Job Requirements

  • At least 2 years of experience in luxury retail or hospitality
  • Excellent interpersonal and communication skills
  • Strong understanding of Customer Service Needs and Priorities
  • Strong attention to detail and ability to multitask
  • Job Number : 000KNQ


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