Academy Associate
Avaya Inc
Markham, ON, CA
4d ago

About Avaya

Avaya enables the mission critical, real-time communication applications of the world’s most important operations. As a global leader in delivering superior communications experiences, Avaya offers a complete portfolio of software and services for contact center and unified communications offered on premises, in the cloud, or a hybrid.

Today’s digital world requires communications enablement, and no other company is better positioned to do this than Avaya.

For more information, please visit

Academy Associate

Shadows senior level professionals to learn about the entire Avaya sales cycle, internal systems and process, how to interact with customers and partners, build relationships, and handle competitive objections.

Responsible for actively developing key technical selling skills along with overall product and solution knowledge. In collaboration with a technical sales lead and other assigned resources, provides technical support assistance to account teams for customers or partners in assigned territory or accounts.

Partners with senior experts to understand customer / partner business requirements. Creates, documents and presents technical solutions and product configurations.

Assists with technical sales proposals, demos, trials and proof-of-concept activities as directed. When supporting the channel, builds relationships with partner SEs, assists with partner demos, and supports channel initiatives.

Work performed depends on others for instruction, guidance and direction. Goals and objectives are assigned by an immediate supervisor.

Must also successfully achieve key milestones and complete relevant Avaya certifications within first year of employment.


Technically savvy and social media astute

Passion for learning and technology

Self motivated / results oriented

Ready for a challenge / risk taker


1 - 3 Years of Experience


Bachelor degree or equivalent experience


Avaya is an Equal Opportunity employer and a U.S. Federal Contractor. Our commitment to equality is a core value of Avaya.

All qualified applicants and employees receive equal treatment without consideration for race, religion, sex, age, sexual orientation, gender identity, national origin, disability, status as a protected veteran or any other protected characteristic.

In general, positions at Avaya require the ability to communicate and use office technology effectively. Physical requirements may vary by assigned work location.

This job brief / description is subject to change. Nothing in this job description restricts Avaya's right to alter the duties and responsibilities of this position at any time for any reason.

Add to favourites
Remove from favorites
My Email
By clicking on "Continue", I give neuvoo consent to process my data and to send me email alerts, as detailed in neuvoo's Privacy Policy . I may withdraw my consent or unsubscribe at any time.
Application form