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Fortinet (NASDAQ : FTNT) protects the most valuable assets of some of the largest enterprise, service provider and government organizations across the globe.
The company's fast, secure and global cyber security solutions provide broad, high-performance protection against dynamic security threats while simplifying the IT infrastructure.
They are strengthened by the industry's highest level of threat research, intelligence and analytics. Unlike pure-play network security providers, Fortinet can solve organizations' most important security challenges, whether in networked, application or mobile environments -
be it virtualized / cloud or physical. More than 210,000 customers worldwide, including some of the largest and most complex organizations, trust Fortinet to protect their brands.
Learn more at , the or .
City Ottawa City Ottawa State / Province Ontario ON Country Canada CA Title Technical Support Engineer 2 (CACS2029) Req # CACS2029 Job Status Full Time Regular Functional Area R&D Position Overview Fortinet is looking for an experienced Technical Support Engineer II to join our Ottawa office to provide exceptional customer service and technical help for our loyal customers.
The L2 engineer is an escalation point for Fortinet partners and L1's that require further assistance when experiencing technical issues with Fortinet products.
The L2 will also interface with the L3 team, QA and engineering to solve customer problems and identify bugs through replication and testing.
The ideal candidate is not only technical, but also energetic and passionate about working for Fortinet and supporting our products.
This is a great opportunity to learn all aspects of the products that we support in an innovative, fast-paced environment while expanding your knowledge and developing your skills in network security.
Job Responsibilities :
Job Experience Required :
Educational Requirement :
Fortinet is an equal opportunity employer and is committed to providing employment accommodation in accordance with the Ontario Human Rights Code and the Accessibility for Ontarians with Disabilities Act.
If contacted for an employment opportunity or testing, please advise if you require accommodation.