Machine Monitoring Specialist
Brandt Tractor Ltd.
Regina, Saskatchewan, Canada
14d ago

Brandt Tractor Ltd. is currently seeking a Machine Monitoring Specialist in our Regina location. Responsibilities of the position include :

  • Monitor all DTC’s coming in through Foresight’s database
  • Prioritize Alerts, review Alerts & build the solution package
  • Access machines through JD Link & SAR
  • Look in DTAC for further information
  • Create IATC Tickets & provide direction and technical expertise to the branches in a timely manner
  • Manage all Solutions from the Foresight database
  • Add all relevant information to the database
  • Other duties as required
  • Work with Deere’s Case & Contact Management System (CCMS) formerly DTAC
  • Help train an after-hours on-call program for BTAC.
  • Required Skills

  • Experience in troubleshooting
  • High level computer skills
  • Ability to communicate effectively with branches
  • Assist in understanding the issues, coordinating with resources and finding a resoulution in a timely manner
  • Ability to manage and effectively execute a solution
  • Effectively lead the team and inspire them to achieve goals through innovation, quality and excellence
  • Have a high level of customer focus.
  • Apply
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