Summary of Responsibilities :
Reporting to The Lobby Lounge Manager, responsibilities and essential job functions include but are not limited to the following :
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Provide timely, personalized,friendly and efficient food and beverage service to our discerning guests.
Serve, refresh, clear and re-settables in a timely manner, while adhering to Fairmont Hotels and Resortsstandards.
Ensure that overall cleanlinessand maintenance of our restaurant exceeds expectations
Maintain work section in anorderly and timely manner (clearing tables, refreshing beverages, removing fooditems).
Complete side duties in timelymanner (side stations properly stocked).
Takes proper measures to ensureguests bills are presented and posted in a timely manner (whether by cash,credit card or room charge) and that group bills are properly coded andidentified (in accordance to Fairmont Hotels & Resort Standards).
Assist colleagues in daily tasksas required.
Bring any concerns to theattention of the Manager On Duty (related to internal or external guests, foodor service quality, operation of the room, physical surroundings or plant).
Activelyparticipate and promote the Fairmont Pacific Rim’s environmental program anddepartment specific initiatives in working towards sustainable operations.
To be Health and Safety conscious and actively involved in maintaining a safe work environment.
Upholds thehighest standard of internal and external customer service by demonstratingFairmont Pacific Rim standards and applying 5 Star Service Standards at alltimes.
Musthave minimum 2 years’ serving experience in high volume / turnover fullservice restaurant.
Musthave thorough working knowledge of wines, scotches, ports and liqueurs.
Musthave experience with Point of Sales systems (i.e. Squirrel, Remanco, Micros).
Must be able to work independently in a high volume work environment
Must be a team player, energetic, outgoing, reliable and punctual
Must have excellent interpersonal skills and communication skills
Must be service orientated, personable and able to provide superior guest service
Previous high-volume food and beverage experience is required
Previous experience in a 5 diamond / 5 Star hotel environment is an asset
A Degree or Diploma in Hotel / Hospitality or Tourism is an asset
Physical Aspects of Position (include but are not limited to ) :
Constant standing and walking throughout shift
Constant lifting and carrying up to 50 lbs
Occasional kneeling, pushing, pulling, lifting
Occasional ascending or descending ladders, stairs and ramps
Visa Requirements : Must be legally eligible to work in Canada. The hotel is unable to assist candidates in obtaining Canadian work authorization.