Digital Program Manager
ICF International, Inc.
Toronto, ON, Canada
2 months ago

Emerging Strategies

Toronto, ON, Canada Do you have a keen interest in technology and innovative design focused projects? Are you up for the challenge of managing all aspects and stages of design programs aimed at bringing design thinking to energy utilities, airports, or environment agencies?

ICF IS DOING JUST THAT! In the last year, we have :

  • Helped airports reimagine how they execute major infrastructure projects, by utilizing design sprints as a way to rapidly prototype experiences and get passenger feedback;
  • Reimagined the student experience for 40+ universities in the age of online education, by creating tools and self-service portals that empower applicants;
  • Helped a major financial association take their product and turn in to an entirely online membership, with highly personalized, Netflix-
  • type learning experiences; and

  • With the breadth of applications and case studies - formalized this practice in to a central unit at ICF, known as the Emerging Strategies team that services design sprints across our client base In Emerging Strategies, you will be joining a team that leverages diversity and powerful processes, as we look to accelerate the design of products and services into the market.
  • Our focus is on energy, environmental and transportation challenges, and our goal is to unlock emerging strategies for our clients into real-

    world projects and innovations today. We use rapid prototyping techniques to creatively fake solutions and push our clients to get feedback on ideas faster.

    We work in tandem with teams across ICF as a set of rotational staff do placements in the Emerging Strategies team. Here, we teach and empower talent our processes, so that they can begin propagating new thinking into all parts of the organization.

    What would you do? As a Digital Program Manager, you will build the environments in which great solution design can take place, and foster collaboration between experts across the organization.

    Our projects and programs are as diverse as our capabilities, from creating remarkable new UIs for airports, through to reimagining how environmental policies are communicated to constituents.

    You will work alongside Designers to surface opportunities, plan projects, build and facilitate workshops and design sprints, support the creation of prototypes, and then manage the transition of the MVP (minimum viable products) over to Product Managers at the broader ICF.


    Required Qualifications :

  • 5+ years of evolving work experience in technology, design, strategy, consulting or engineering
  • Extensive work in managing products or services, from the business development stage through to assembling teams and creating budgets and timelines
  • Experienced in guiding projects towards delivery, including the management of budget, talent and tools required throughout the project
  • Bachelor’s degree or higher in Business, Communications, Technology, Engineering or similar
  • Preferred Qualifications :

  • Expert in change management, advising the transition of projects into broader implementation teams at the client, or within adjacent teams within the organization.
  • Familiar with the technology architectures required to support the implementation of products and services, from data design and AI, through to system design & APIs.
  • ICF offers an excellent benefits package, an award winning talent development program, and fosters a highly skilled, energized and empowered workforce.

    ICF is an equal opportunity employer that values diversity at all levels. (EOE Minorities / Females / Protected Veterans Status / Disability Status / Sexual Orientation / Gender Identity)

    Working at ICF

    Working at ICF means applying a passion for meaningful work with intellectual rigor to help solve the leading issues of our day.

    Smart, compassionate, innovative, committed, ICF employees tackle unprecedented challenges to benefit people, businesses, and governments around the globe.

    We believe in collaboration, mutual respect, open communication, and opportunity for growth. ICF together for tomorrow.

    About ICF

    ICF (NASDAQ : ICFI) is a global consulting and technology services provider with more than 5,000 professionals focused on making big things possible for our clients.

    We are business analysts, policy specialists, technologists, researchers, digital strategists, social scientists and creatives.

    Since 1969, government and commercial clients have worked with ICF to overcome their toughest challenges on issues that matter profoundly to their success.

    Come engage with us at

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