Switchboard Operator
Hudson's Bay
MONTREAL, Quebec, Canada
43d ago

Job Description

The Switchboard Operator is responsible for the smoothtransition of telephone communication within the company.

  • Answering high volume of inbound calls and maintaining a swiftresponse rate
  • Maintaining and updating the list of availability of staff continuouslyto receive incoming calls both internally and externally.
  • Understanding and responding effectively to addressed requests over thephone
  • Establishing and maintaining efficient working relationships withsupervisors and co-workers so as to have knowledge of daily store events.
  • Impressive telephone etiquette.
  • 2-5 years’ experience as a switchboard operator.
  • Great communication skills.
  • Ability to work in a team environment.
  • Able to deliver excellent customer service, externally and internally.
  • Able to react effectively and calmly in emergencies.
  • Note : Only applications submitted online will be accepted.

    HBC welcomes all applications for this position, however, only those applicantsselected for an interview will be contacted.

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