Claims Rep 1 , FNOL (12 month temporary position)
Vancouver, Canada
14d ago

Position Overview :

We are looking for a highly motivated individual to assume the role of Claims Rep 1, First notice of Loss (12 month temporary position) in our Vancouver Claims Team.

This position is responsible for investigating and adjusting a variety of property claims of which some may be complex in nature.

Who you are

Your enthusiasm is infectious. You challenge the status quo. You find solutions to problems. You go the extra mile to exceed customers’ expectations.

You get things done the right way. You represent our brand with passion and pride. You are a team

What you bring to this role

  • High School graduation with completion of at least 3 CIP courses. Minimum of one year experience in a claims department or service-
  • oriented role or an equivalent combination of education and experience.

  • working knowledge of insurance and claims handling, including Insurance Acts
  • good knowledge of Personal / Commercial Lines policy wordings
  • basic understanding of construction terminology
  • excellent customer service & written communication skills
  • ability to handle customer service escalations and complaints
  • superior time management & organization skills
  • capability of working under pressure in a fast paced environment
  • ability to determine priorities and act within agreed upon timeframes
  • excellent keyboarding skills
  • proficient knowledge of computers, claim systems and vendor tools such as Xactimate and Contractor connect.
  • Other Information

    Salary Grade 7 $54478.08- $63774.49

    Location - Vancouver

    This posting is being simultaneously posted internally and externally because it is anticipated that the internal posting may not produce applications from within the bargaining unit who will have the prerequisite education and experience.

    We encourage employees who believe they have the prerequisite education and experience, or equivalent, to ensure that they submit their applications for consideration.

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