Ticketing System Administrator
TORONTO INTERNATIONAL FILM FESTIVAL
Toronto,Ontario,Canada
4d ago

Responsibilities

  • Configuration and customization of ticketing system including : event builds for seasons, festivals and new releases; tickets and layouts;
  • accreditation and packages; access and permissions; departmental allocations; and online ticketing portals

  • Collaboration with internal stakeholders in all departments from ticketing planning through to execution and ongoing support and maintenance
  • Preparation of reports and lists involving ticketing system data and customers
  • Ensuring quality and accuracy for all ticketing initiatives, in person, over the phone and online
  • Minimum Requirements

  • Experience with professional event ticketing and / or patron management system (Archtics an asset)
  • Intermediate Microsoft Excel
  • Ability to visualize relationships between data and troubleshoot system and configuration issues
  • Strong customer service skills and ability to communicate with people with various levels of technical expertise
  • Keen attention to detail
  • Ability to work independently and with a team
  • Ability to multi-task and demonstrate strong organizational skills
  • Ability to maintain efficiency while working under multiple, strict, and tight deadlines
  • Adaptable to a flexible work schedule including some evenings and weekends
  • Start Date

  • December 3rd, 2018
  • How to Submit & Application Deadline

  • Please submit cover letter, resumé and the names and phone numbers of 3 references as one (1) PDF or Word document, by 5pm on FRIDAY, NOVEMBER 16th, 2018
  • All applications must be submitted online through the posting found on our website tiff.net / careers.
  • Please note in your cover letter where you saw this job posting.
  • We thank everyone who applies for their interest, but only candidates selected for an interview are contacted. No telephone or walk-

    in inquiries please. All applications are considered confidential.TIFF is an equal opportunity employer andis committed to providing accommodations in our hiring process for people with disabilities.

    If you require an accommodation, please inform us in advance and we will work with you to meet your needs.

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