Project Manager I
TELUS International
Toronto, ON, CA
3d ago


Launch projects that make a difference to our customers! Join our team!

The BTO Strategic Planning and Execution team works with our internal clients to help solve complex issues, realize their most promising opportunities, and deliver real results.

With a focus on large-scale transformational programs, you will collaborate with a broad spectrum of leaders to deliver on our most impactful programs.

Here’s the impact you’ll make and what we’ll accomplish together!

You will be joining a team where we drive value and shape thinking, with the goal of helping BTO and the broader TELUS organization identify and build the capabilities needed to differentiate and advance our Customers First culture.

This is an opportunity to support and learn from a highly engaged team and build upon your project management skills, business acumen and related competencies.

Here's how

  • Work closely with the Program Director in addition to Program Managers, providing coordination, communication and control functions
  • Support project governance activities, build and maintain Integrated Project Plans to track the delivery and execution of deliverables across streams
  • Assist with organizing and facilitating status meetings, preparation and distribution of materials, recording meeting discussion, actions and decisions
  • Partner with the Program Director and Program Managers to build status reports, stakeholder materials and charters
  • Implement and maintain a project documentation repository to retain all documents related to the initiatives / projects
  • Coordinate the program level reporting in a format that is consistent with varying target audiences, at times under tight deadlines
  • Working with program management teams to implement project management processes, standards, templates and other artifacts
  • As required, track program financial performance (Capex & Opex) to forecast and budgets
  • Plan, coordinate and facilitate workshops as needed
  • Qualifications

    You're the missing piece of the puzzle With :

  • Minimum of 1-3+ years’ experience in a Junior Project Manager, Project Coordinator, Project Analyst or Project Manager capacity
  • Strong understand of Project Management Principles demonstrated experience with Project Management Methodologies, processes and artifacts
  • Post-Secondary Diploma or Bachelor’s Degree in a related field
  • Advanced levels of proficiency with MS Office, particularly MS Project, Excel and Power Point
  • Strong Coordination skills and demonstrated ability to build relationships and work collaboratively in a team environment with both internal and external parties
  • Ability to manage multiple assignments simultaneously and work well in a matrix organization
  • Ability to work under tight deadlines and in a fast paced environment
  • Ability to engage / effectively communicate / liaise with various levels of the organization
  • Great-to-haves :

  • PM designation or enrolment in the certification
  • Telecom and or IT Operations industry experience and knowledge a strong asset
  • Who is TELUS? We're a high-performing team of individuals who collectively make TELUS one of the leading telecommunications companies in Canada.

  • Our competitive consumer offerings include wireline, wireless, internet and Optik TV™. We also deliver a compelling range of products and services for small, medium and large businesses;
  • and have carved out a leadership position in the health, energy, finance and public sector markets with innovative industry specific solutions.

    Everyone belongs at TELUS. It doesn’t matter who you are, what you do or how you do it, at TELUS, your unique contribution and talents will be valued and respected.

    Because the more diverse perspectives we have the more likely we are to crack the code on what our customers want and our communities need.

    Do you share our passion? At TELUS, you create future friendly® possibilities. At TELUS, we are committed to diversity and equitable access to employment opportunities based on ability.

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