At Ceratec, everyone is a client. We treat people the way we’d like to be treated. Forget about who’s right or wrong. The main focus is on finding together the right solution! Humility is an important attitude and it translates our values’ success such as collaboration.
Pleasure at work is also a central focus. We like to create a positive ambiance and have our team members driven to help others always in the goal of improving together.
We are always seeking for individuals to fill in the position of agent at our National Contact Center. The mandate is to take external clients’ orders by phone.
Also our agents will provide support to the sales, shipping and logistic departments.
This job is not a telemarketing or solicitation work. Upon arrival, you will get a full training and you may count on the support of your colleagues to facilitate the learning process.
Main responsabilities :
Ensure satisfaction from our external clients :
Ensure a high level of service to internal clients :
What we are looking for in a candidate :
You are interested in this position? Send you resume through our website.
Visit our website to learn more about our history, products and our career opportunities. And if you want to find out more about who we are, we invite you to watch this short video : https : / / www.
youtube.com / watch?v XmdlKf17jR4
Please note that only selected candidates will be contacted for an interview.