Customer service specialist (bilingual or french)
Nordia Inc.
Quebec, QC, Canada
12d ago

Description

In most places, customer service is just a temporary entry-level job. At Nordia, it’s the beginning of a career.

When we hire you, we want you to stay. We want you to succeed. We want you to tell your friends about us.

That’s why we pay well and we provide an exceptional work environment where you will learn, grow and develop new skills to maximize your potential.

So how much will you earn?

Our customer service specialists start earning on average between $14,50 and $17 / hr in total compensation. That includes base salary, weekend and bilingualism premiums and bonuses.

On top of that, we offer a complete benefit plan and lots of other perks (such as great discounts on telecommunication products and services).

OK. So what will you do ?

You’ll be helping customers in a variety of ways : providing information, solving problems and helping them with their accounts.

As a customer service specialist, you’ll interact directly with customers over the phone (incoming or outgoing calls).

Sound good? Here’s what you need to succeed :

  • You have a smile in your voice; you are friendly, empathetic and dynamic
  • You have a genuine desire to help others - customer service is your strength
  • You are a solid multitasker and comfortable with a computer
  • Finally, having a flexible schedule is the key - we need to be able to serve our clients when they need us (day, evening or weekends) -

    that's the service! We offer different types of schedules : full time, part time and students statuses.

    So what is it?

    Same-old, same old or the beginning of your career at Nordia?

    Apply now.

    Did you know that we are employee recommended ? For the last four consecutive years, more that 8 out of 10 employees recommend Nordia to their family and friends.

    And, our Glassdoor rating (June 2018) is 4.1 / 5. These are the best endorsements we can have! Click here to find out more about Nordia, our exceptional Quebec City centre and your next career move!

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