Customer Service Representative
Waterford Search Selection Advisory
Concord, Ontario, Canada
38d ago

Our client, a leading supplier in industrial supplies is looking for a Customer Service Representative for their location in Concord.

Responsibilities include :

Communicate with customers in a professional manner via phone and email

Provide knowledgeable answers about products, pricing and availability

Work collaboratively with internal departments to ensure customers' needs are being met

Strong customer service commitment with solid understanding of sales principles

Outgoing personality and expertise in relationship building

Qualifications :

3+ years of relevant work experience

Excellent phone etiquette, verbal, written and interpersonal skills

Ability to multi-task, organize and prioritize work

MUST HAVE : knowledge of the cutting tool industry

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