Senior Manager, Commercial Security and Compliance
Rogers Communications
Brampton, Ontario, Canada
27d ago

At Rogers we’re for supporting you on a journey to a rewarding career. Whether you’re a developer, an analyst, or a customer care consultant, Rogers is the place where ideas become reality.

We embrace change, and find ways to do better. And we deliver on that commitment by fostering an environment of passion and innovation for all people.

Rogers is seeking a Senior Manager, Commercial Security & Compliance Services to drive out a commercial security & compliance program across Rogers Enterprise Business.

Reporting to the Director, Information Cyber Security Unit at the Rogers Park Brampton Campus, this individual will support the activities to design and operationalize Enterprise Customer compliance & assurance.

This position leads and supports the activities of Pre / Post sales Enterprise customers, contractual and Product security & compliance services.

This position requires an overall understanding of the various cyber security technologies / compliance models and how they inter-

relate. Strong experience with our toolsets and / or customer toolsets is critical when dealing with real-life optimization, and scenarios where expected outcomes are not occurring.

Overarching knowledge of the tools / compliance models is key to providing leadership to EBU Leadership and Account Executives.

Typical Responsibilities

  • Define / maintain Rogers Enterprise Business security, compliance and assurance.
  • Deliver Enterprise Customer Security & Compliance services which meet customer expectations and satisfy legal / regulatory requirements.
  • Design and facilitate and Rogers Enterprise Assurance Program (e.g. SOC1, SOC2 etc.).
  • Select & manage auditors for third party compliance, implementing compliance frameworks while facilitating audit execution
  • Support and assist in the development of Enterprise Business Products that are secure & compliant by design.
  • Contribute to product security & compliance requirements, non-compliance criteria and reporting.
  • Drive out action plan around external cyber security threats or risks occurring that may impact Rogers Enterprise operations or its customers, or are highly visible in North American Enterprise space
  • Deliver pre-sales services (re-useable security / compliance language, RFP support, phone support, customer concerns / questions, on-
  • site customer and meetings (as required)

  • Define and keep updated re-useable security & compliance language for pre / post sales customer activities
  • Support Enterprise Account leaders with customer pre / post sale questions / concerns.
  • Enhance the enterprise customer security & compliance experience through : continuous improvement, automation and simplification for risk & audit reports.
  • Track and support Enterprise Business remediation of third party assurance deficiencies / audit findings (non-IA).
  • Support customer audit requests within the constraints of the agreed contractual obligations.
  • Operational & Strategic Reporting (i.e. Enterprise Business Management, Board Audit & Risk Committee, Information & Cyber Security Unit etc.)
  • Provide timely insights into changes in industry compliance / regulations, security events, building a process to communicate throughout Enterprise Business (including for Sales to speak with customers)
  • Qualifications

  • Undergraduate degree in Information Management, Computer Science, Business Management or related field.
  • Direct experience with design and execution of third party assurance reports (i.e. SOC1, SOC2)
  • 7+ years of broad and deep information security experience in complex technology environments, information security consulting, advisory or training experience.
  • 7+ years’ experience with external audit
  • Experience with frameworks / standards such as NIST, ISO 27002, COBIT, ISF SoGP, PCI DSS, PIPEDA
  • Previous experience in the telecommunications and / or media industry is an asset
  • CISSP. CISM, CISA or similar certifications and training are assets
  • Communicates effectively with meaningful and articulate discussions leveraging effective language, tone, and style.
  • Synthesizes information into succinct, concise and logical summaries.
  • Creates clear written business documents that demonstrate clarity of thought.
  • Able to analyze complex security issues and provide pragmatic options and recommendations.
  • Demonstrable understanding of how to network and develop healthy working relationships with various key stakeholders.
  • Strong business and technical acumen
  • Excellent planning and organizational skills
  • Ability to work with cross-functional teams and achieve goals and meet deadlines in a fast-paced environment
  • Shift : Day

    Length of Contract : Not Applicable (Regular Position)

    Work Location : 8200 Dixie Road (101), Brampton, ON

    Travel Requirements : Up to 25%

    Posting Category / Function : Technology & Information Technology


    As a proud Canadian company, we're dedicated to making things easier for our customers. We’ve been embracing and leading change for over 50-

    years, and we’ll continue to seek out new opportunities to bring our customers simple solutions for today and tomorrow.

    We recognize that success is determined by the strength and diversity of our people. We work together because we want to win together, and these five shared values guide and define our work :

  • Simplify and innovate
  • Take ownership of the what and the how
  • Equip people to succeed
  • Execute with discipline and pride
  • Talk straight, build trust, and over deliver
  • Why Rogers? Because your tomorrow inspires our today.

    What makes us different makes us stronger. Rogers has a strong commitment to diversity and inclusion. Everyone who applies for a job will be considered.

    We recognize the business value in creating a workplace where each team member has the tools to reach their full potential.

    At Rogers, we value the insights and innovation that diverse teams bring to work. We work with our candidates with disabilities throughout the recruitment process to ensure that they have what they need to be at their best.

    Please reach out to our recruiters and hiring managers to begin a conversation about how we can ensure that you deliver your best work.

    You can also reach out to our team at RogersRecruiting to begin a conversation about your individual accessibility needs throughout the hiring process.

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