Casino Woodbine is seeking a dynamic individual with a drive to succeed, strong business acumen & leadership skills to fill the role of Table Games Pit Supervisor.
Under the general direction of the Table Games Floor Manager, this position is responsible for monitoring the day-to-day activities of table games operations on an assigned area basis while establishing and contributing to a safe and welcoming work environment for all employees.
Assists with the implementation all new table games initiatives. Above all else, leading by example to create Great Experiences and Memories for all guests and colleagues.
Duties and Responsibilities Include :
Helps to create an engaged work environment by choosing positivity and fun, recognizes excellent peer performance, and by caring about and supporting our colleagues every day
Monitors Dealers in an assigned area; maintains game integrity; monitors game limits and cash / value transactions; may assign shift work assignments in an assigned area
Makes changes to schedules as required
Provides input for coaching and mentoring employees
Participates in the implementation of table games strategic plans
Requests fill / credit issuance as required
Verifies cash / value transactions pertaining to floats, fills credits and tips
Responds to, resolves or escalates issues
Reports irregularities and suspicious activities
Assists in allotting player seating and waiting lists
Maintains a tidy work area
Liaises and communicates effectively with all appropriate operational departments
Develops and cultivates strong working relationships with all stakeholders : guests, ownership and employees
Ensures compliance with licensing laws, health and safety and other statutory regulations The successful candidate will possess :
Minimum 2 years of experience in gaming management
Secondary School Diploma; Post-Secondary education or a suitable combination of education and experience an asset
Knowledge and experience in a variety of table games required
People-focused and committed to service excellence
Proactive and solution-oriented with a drive to succeed
Ability to exceed internal and external customer expectations through timely, effective and service oriented communication
Computer literacy in MS Office
Ability to obtain registration as a Category 1 Gaming Assistant with the Alcohol and Gaming Commission of Ontario
Thursday, July 12th : 4pm - 8pm
Monday, July 16th : 4pm - 8pm
Tuesday, July 17th : 12pm - 4pm
Since the fun never stops at Casino Woodbine, candidates must be ready and willing to work a flexible schedule, including evenings, weekends, holidays and overnights.
The hours or work will be based on operational needs.