Summary of Duties
Schedules patients for a variety of medical imaging procedures and exams.
Performs telephone and reception duties at primary public and workroom locations.
Greets, receives, instructs and directs patients, relatives, visitors and hospital staff.
Obtains primary patient demographics, OHN or third party billing information from patients as required
Follows-up with scheduling contacts, nursing personnel, physicians and / or others to obtain missing information and to correct scheduling errors.
Assists designated personnel to expedite request for verbal or Stat result requests
Fling / sorting / faxing of reports as required
Data entry in relevant information systems as required
Other clerical duties as required
Qualifications / Skills
OSSGD or equivalent as recognized by the Ontario Ministry of Education
Post-secondary job-related course and recent related experience preferred
Demonstrated understanding of medical implications related to scheduling of procedures & exams
Typing 40 net w.p.m. with maximum 5% error rate or keyboarding at 106 net keystrokes per minute required
Demonstrated understanding of medical and radiology terminology an asset
Demonstrated effective organizational and time management skills
Demonstrated good interpersonal and communication skills
Demonstrated outstanding flexibility and excellent customer service
Qualified candidates are invited to submit their resumes and cover letters, in one document, quoting file 173093, to :
Sunnybrook Health Sciences Centre