Appointments Clerk
Sunnybrook Health Sciences Centre
Toronto, ON, Canada
4d ago

Summary of Duties

  • Schedules patients for a variety of medical imaging procedures and exams.
  • Performs telephone and reception duties at primary public and workroom locations.
  • Greets, receives, instructs and directs patients, relatives, visitors and hospital staff.
  • Obtains primary patient demographics, OHN or third party billing information from patients as required
  • Follows-up with scheduling contacts, nursing personnel, physicians and / or others to obtain missing information and to correct scheduling errors.
  • Assists designated personnel to expedite request for verbal or Stat result requests
  • Fling / sorting / faxing of reports as required
  • Data entry in relevant information systems as required
  • Other clerical duties as required
  • Qualifications / Skills

  • OSSGD or equivalent as recognized by the Ontario Ministry of Education
  • Post-secondary job-related course and recent related experience preferred
  • Demonstrated understanding of medical implications related to scheduling of procedures & exams
  • Typing 40 net w.p.m. with maximum 5% error rate or keyboarding at 106 net keystrokes per minute required
  • Demonstrated understanding of medical and radiology terminology an asset
  • Demonstrated effective organizational and time management skills
  • Demonstrated good interpersonal and communication skills
  • Demonstrated outstanding flexibility and excellent customer service
  • Qualified candidates are invited to submit their resumes and cover letters, in one document, quoting file 173093, to :

    Human Resources

    Sunnybrook Health Sciences Centre

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