Retail Account Manager
Ottawa, Ontario, Canada
5d ago

Retail Account Manager

Join the RBC Auto Finance Team!. Looking for a dynamic and energetic automotive Retail Account Manager to serve dealerships in Ottawa and surrounding area, overseeing indirect lending within an assigned dealer portfolio.

You will also contribute to meeting personal / team objectives by retaining and growing profitable dealer relationships and also manage clients through effective relationship management practices, delivery of sound advice designed to satisfy the clients' business needs, and build long-

term mutually profitable relationships.

You will also develop relationships with service partners and local market to optimize business opportunities and referrals.

What will you do?

  • Manage territory, and recommends detailed sales and market strategies, including product and pricing specific initiatives to meet, or exceed sales targets and increase retail indirect RBC market share
  • Proactively provide advice / information to dealers, enabling them to use RBC products to maximize dealer profitability
  • Seek out new dealerships by developing relationships with existing dealers and center of influence within and outside the Bank
  • Stay abreast of the Indirect Lending Industry, through competitor contacts, conferences, and publications, sharing the information with peers and partners
  • Manage discretionary business development budget, maximizing returns
  • Effective Relationship Management through documented sales calls / visits, regular interactions with internal and external partners, regular documented branch presentations, regular recapping of competitor rates, timely completion of all requested reports
  • Demonstrate commitment by taking ownership & accountability of client problems at first point of contact, applying the Problem Resolution Principles and ensuring appropriate referrals when warranted
  • Participate in Dealer events as required
  • What do you need to succeed?

    Must-have :

  • Relevant automotive dealer account management, business development and sales experience
  • Indirect lending management experience, specifically consumer and business automotive loans
  • Experience dealing with Dealer Principals and Business Managers
  • Familiarity with the Credit Adjudicating Process
  • Excellent people skills, dynamic, energetic, full of ideas, positive mindset
  • Facilities for home office and a valid Drivers License
  • Nice-to-have :

  • Strong knowledge and understanding of Automotive,
  • What’s in it for you?

    We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper.

    We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.

  • An opportunity to lead, collaborate, impact and influence
  • Work in a dynamic, collaborative, progressive and high performing culture
  • Excellent career development and progression opportunities
  • A comprehensive Total Rewards Program including bonuses, eligibility for stock and flexible benefits
  • About RBC

    Royal Bank of Canada is Canada’s largest bank, and one of the largest banks in the world, based on market capitalization.

    We are one of North America’s leading diversified financial services companies, and provide personal and commercial banking, wealth management, insurance, investor services and capital markets products and services on a global basis.

    We have over 80,000 full- and part-time employees who serve more than 16 million personal, business, public sector and institutional clients through offices in Canada, the U.S.

    and 37 other countries.

    For more information, please visit

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    Inclusion and Equal Opportunity Employment

    RBC is an equal opportunity employer committed to diversity and inclusion.

    We are pleased to consider all qualified applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veterans status, Aboriginal / Native American status or any other legally-protected factors.

    Disability-related accommodations during the application process are available upon request.

    Work Hours / Week : 37.5

    Work Environment : Your Home Office

    Employment Type : Permanent

    Career Level : Experienced Hire / Professional

    Pay Type : Salaried

    Required Travel (%) : 76-100

    Exempt / Non-Exempt : N / A

    People Manager : No

    Application Deadline : 10 / 10 / 2018

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