The Safety, Security & Training Officer will be responsible for coordinating the operational training within the station for assigned airline customers and ensuring excellence & consistency of safety and security standards throughout the stations operations in order to support operational output.
As well as providing guidance on MA safety, security and training policies and SOPs in addition to any legislation as may be set by local, Provincial and Federal regulations.
The job role is related to ground handling and cargo operations performed within the relevant business unit.
Main accountabilities include :
Ensure safety and security policies & consistent training standards are implemented within the station.
Ensure Environmental Standards and Policies as described in Menzies Manuals and local legislation are met by Menzies Aviation within the station.
Implement the station Emergency Response Plan.
Implement Menzies Aviation safety, security & training policies and procedures as laid down in the Eight Pillars of Management.
Plan & coordinate training workflow & determine operational training priorities within the station.
Plan & coordinate the implementation of safety, security and training priorities within the station in order to achieve to achieve consistent standards.
Facilitate the distribution of safety, security and training alerts to increase awareness within operations.
Responsible for driving corporate safety and administer field station training programs for ramp (including de-icing where service is performed), passenger services and cargo operations through hands-
on and verbal instructions.
Reduce Personal Injuries, Aircraft Damage & Security incidents by 10% annually.
Promote Safety & Security awareness within the relevant station operation.
Ensures all mandatory training has been performed and updated for all departments and that the recurrent training is planned in due course when necessary with the support of the relevant Training Coordinators.
Monthly updates submitted to Station Manager.
Adhere to & implement Central and regional operational training procedures.
Coordinate / perform and ensure an annual risk analysis takes place in a timely fashion.
Oversee the station operational, customer and safety / security training records (all departments).
With Department Managers and Training Coordinators, identify training needs & design, develop &
Implement training courses / materials under the direct supervision of the Station Manager.
Working in collaboration with the local or regional management team in developing policies and procedures, ensuring safe systems of work processes are established and facilitate coaching and training to enhance operational safety knowledge of applicable Health & Safety Legislation.
Conduct and / or assist in Health, Safety & Security accidents and / or incident investigations when necessary.
Conduct onsite auditing and quality inspections within all areas of the business.
Ensures safety and quality audits are conducted, reviewed and closed.
Provide timely management reports weekly or monthly as required.
Responsible for driving corporate safety, security and training programmes within the station.
To provide guidance & support to operational management on matters of safety, security and training.
Reviews station employee injury trends and directs corrective action.
Conducts Risk Assessments as directed. Ensures that risk Assessments are completed at the station level.
Coordinates safety and quality promotion initiatives.
Attend weekly, monthly and quarterly safety & security meetings with our airline customers and represent Menzies through the airports Safety Forums as considered by the Station Manager.
Continuously improving the process of hazard identification, risk assessments and compliance with the implementation of risk mitigation measures, safe systems of work and controls.
Driving the Safety & Security First’ culture throughout the station.
Actively promote the companies Safety & Security Management Systems.
Supporting the field operation to introduce safe and secure working procedures and proactive audit daily inspections and audits programme.
Establish, lead and support the station Health and Safety Committee.
Liaise with the local regulatory aviation authorities within in order to ensure compliance.
Monitor changes in legislation & amend operational training requirements accordingly under the direct supervision of the Station Manager and Regional Training Coordinator.
Monitor changes in customer airline procedures and amend operational training and procedures requirements accordingly under the direct supervision of the Station Manager.
To report any significant deficiency in our products, materials and documents.
Has the duty to suggest any improvements to working practices especially those relating to safety, security and training.
Conduct audits, as described in the Quality Assurance Manual, as required.
Ensure all external and internal Operational Manuals or online passwords remain current.
Conduct monthly Health and Safety Inspections and two clean desk inspections a month.
Ensure all Safety & Security meetings are held in line with statutory requirements.
Review all Safety & Security training ensuring that all employees and management are aware of changes in regulations or operating procedures.
Report any breaches of statutory requirements or company best practice to management.
Implement and support new Safety and Security business tools and processes.
Monitor compliance training and liaise with training department / operational trainers.
Perform training as required based on the relevant trainer certification.
To manage and provide oversight of the Safety, Security & Training Team.
Providing recommendations to the Station Manager in relation to the on-going development of the Stations Risk and Safety System, Quality Assurance and Security procedures and associated documentation.
Reviews & brief key personnel on new legislation and changes in Health, Safety and Security procedures.
Ensure a local security programme has been put in place and updated on an annual basis.
Lead by example at all times and provide honest and direct feedback to our employees and colleagues.
Open communication with our employees.
Maintain a clear overview in terms of training requirements within the station in accordance with the Company learning programs.
Any other reasonable duties as requested by a direct or indirect superior manager.
Qualifications and Experience
High school diploma with at least three years of experience in ramp / cargo operations.
Experience in environmental, safety, industrial hygiene or related field preferred.
Formal OSHA or similar Safety Certification desired
Must be a minimum of 18 years of age and legally able to work in Canada
Must be able to obtain and hold all required security clearances
Must have valid Provincial Driver’s License and have a DA
Ability to effectively communicate verbally and in writing with all levels, including program development and presentation Skills.
Must be able to work extended hours on short notice when required.
Proficient with Microsoft Excel and Word and presentation software programs.
Ability to plan and implement programs
A working knowledge of GSE maintenance issues.
Understanding of the wider airport operational environment.
Must be able to lift up to 70 lbs when required.
Experience and understanding of the commercial issues in aviation.
Ability to travel for periods of time, occasional at short notice, both domestically and international.
Ability to work rotating shifts including weekends, holidays and days off if necessary.
Experience of Health and Safety management.