Job Summary .
Clean, set up, and refresh banquet rooms.
Answer any guest questions or direct them to someone that can assist them. Ensure complete guest satisfaction.
Should always conduct him / himself with a pleasant and helpful attitude towards guest, co-workers and managers.
Complete all required set-ups and breakdowns on time and as specified on BEOs (Banquet Event Order).
Restock and deliver amenity boxes and all other items for the function on time, as specified on the BEO.
Ensure rooms are equipped with standard equipment such as recycling bin(s), garbage bin(s), amenity box, etc.
Maintain clean, orderly function rooms, storage areas, banquet furniture and equipment.
Responsible to supply, connect, and tape down power cords and / or Internet cables as specified in the BEO.
Ensure that required tables are properly clothed and skirted prior to set-up.
Assemble / disassemble dance floors, as required.
Ensure all rooms are refreshed during break. (e.g.. clean water glasses, fresh water, remove dirty glasses).
Keep storage rooms and the back of house clean and organized.
Utilize proper of trucks and dollies to move equipment, in accordance with safety procedures.
Collect all linen and return soiled laundry to the linen room, at the end of each service.
Communicate stock shortages to Management for re-ordering.
Attend Department meetings as scheduled.
Assist Colleagues in performing their duties, as required.
Perform other task as assigned by management.
Comply with Hotel policies and procedures.
Comply with Safety policies and procedures and report any safety hazards to Management.
Previous Guest Service experience an asset.
Good communication skills.
Ability to speak, read and write english
Lift heavy objects 80lbs
Bending, lifting, twisting required
The Chelsea Hotel, Toronto is committed to providing a fair and equitable work environment and encourages applications from qualified women, men, visible minorities, aboriginal peoples and persons with disabilities.
As per the Ontario Human Rights Code and the Accessibility for Ontarians with Disabilities Act (AODA), Chelsea Hotel, Toronto will accommodate the needs of applicants with disabilities throughout all stages of the selection process.
If you need accommodation during the recruitment process, please advise your Talent Acquisition representative.