Peterbilt Service Manager
Cervus Equipment Ltd
Sudbury, Ontario, Canada
41d ago

Job Description

Cervus Equipment is a world-leading equipment dealer, powered by iconic brands and unrivaled support.

With more than 60 dealerships across Canada, New Zealand and Australia, we are a global team with one shared purpose. It’s our mission to enable our customer’s success by providing practical and reliable equipment solutions and support.

Our customers count on Cervus to keep them moving forward, and we meet that challenge with remarkable customer service and industry-

leading brands John Deere, Peterbilt, JLG, Clark, Sellick and Doosan.

Career Opportunity : Service Manager Peterbilt of Sudbury

Reporting to the Branch Manager, you will be accountable for :

  • Leading a high performing, collaborative service department that achieves long term, consistent growth
  • Managing service department processes to achieve the highest customer satisfaction level by providing excellent customer service
  • Managing the day to day operations, recognizing what is in the best interests of the department, company and customers;
  • making decisions accordingly

  • Coordinating work flow through the shop and on the road; ensuring work is completed efficiently and on time
  • Managing work orders and warranties
  • Employee satisfaction including directing & monitoring development
  • The Ideal candidate will have :

  • Previous experience in an equipment dealership service operations, preferably in heavy equipment industry
  • Exceptional customer service skills as well as dynamic and inspiring leadership skills
  • Previous supervisory experience will be asset
  • Bilingual (French & English) skills will be an added bonus
  • We offer :

  • An exemplary health, dental and optical benefits package along with a Health Spending Account
  • A competitive pay scale supplemented with a generous stock purchase program
  • A fulfilling career where you can relate to and engage with an incredible team
  • The opportunity to grow in your career as the Cervus organization grows
  • Leadership training through our Cervus Leadership University’
  • Next Steps :

    If you value a workplace that promotes accountability, exemplifies integrity and promotes from within then start your career with us by applying online now!

    We appreciate all prospective applicants, however, only those qualified will be contacted. We regret that we cannot accept phone calls regarding the status of an application.

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