Business Consultant - Strategic Data Analytics
TELUS International
Vancouver, BC, CA
13d ago


Interested in creating spectacular customer experiences and driving business results with your sophisticated data analytics expertise?

Join our team

The Talent Acquisition - Programs & Technology team is a small but mighty team within People & Culture that solves big problems.

We brainstorm, white-board and re-engineer until we find solutions as unique and complex as the challenges put in front of us.

There’s some serious time spent in close quarters mapping out business needs, requirements, processes and possibilities -

and we unabashedly admit that this is our idea of fun!

We design and implement programs, processes and tools, enabling our Talent Acquisition Consultants to deliver on talent needs for our internal customers and create a positive candidate experience.

We apply and create best practices in data analytics, translate insights into recommendations and new tools (i.e., reports / dashboards) that help stakeholders make decisions that impact business outcomes and our culture.

Here’s the impact you’ll make and what we’ll accomplish together

As a Business Consultant, you will collaborate with internal and external partners, including vendors, to create exceptional experiences for our Talent Acquisition Consultants, Hiring Leaders and Candidates.

You’ll provide data analytics subject matter expertise and thought leadership to continuously support our competitive advantage.

You’ll introduce, optimize and drive adoption of new technology and tools on top of proactively identifying opportunities for continuous process improvement, simplification and automation.

Your meaningful insights and creative solutions will have a direct impact on the realization of our talent acquisition strategies, with a goal to drive positive social change and be the most recommended company globally.

Here’s how

  • Influence decisions made by business leaders by providing clear and simple communication of options, recommendations or solutions based on facts, data analytics and insights
  • Lead and provide consultation on data analytic projects, including communicating results and findings to end-users and senior stakeholders
  • Collaborate with the Talent Acquisition - Leadership team to understand and deliver key performance indicators and insights to identify and implement
  • Collaborate with cross functional teams to collect, integrate and prepare data from various sources for analysis changes (process, tools, initiatives, etc.
  • to deliver improved results

  • Partner with key stakeholders to proactively identify, design and implement creative solutions that support and drive operational efficiencies
  • Develop and monitor key performance indicators (KPIs) for various projects, initiatives and scorecards, and lead regular review meetings
  • Research and evaluate best practices, external benchmarks and industry trends, and implement as appropriate
  • Evaluate and provide recommendations on new technologies, systems and platforms
  • Qualifications

    You’re the missing piece of the puzzle

  • Respected for your business acumen, data analytics expertise and communicating complex or technical concepts and predictive models in a clear and simple manner to a diverse group of individuals
  • Sought as a collaborative partner and trusted advisor who builds strong relationships by understanding the business and providing value add
  • Known for successfully managing multiple, concurrent projects and delivering on agreed upon commitments as promised
  • Noted to have a high degree of curiosity, continuously learning new topics, concepts and technologies, and also looking beyond the surface level to understand the full picture, context and root cause of the problem or data
  • Recognized as a strategic thinker, innovator with a continuous improvement mindset, and skillful influencer and negotiator
  • 5 or more years of complex, data analytics and business consulting experience
  • Bachelor degree in Mathematics, Computer Science, Business Administration or a discipline with an emphasis on analytics
  • Great-to-haves

  • Knowledge of Oracle Business Intelligence (OBI) & Tableau
  • Knowledge of Taleo, Yello or other recruitment system
  • Knowledge of project management principles
  • Who is TELUS? We're a high-performing team of individuals who collectively make TELUS one of the leading telecommunications companies in Canada.

  • Our competitive consumer offerings include wireline, wireless, internet and Optik TV™. We also deliver a compelling range of products and services for small, medium and large businesses;
  • and have carved out a leadership position in the health, energy, finance and public sector markets with innovative industry specific solutions.

    Everyone belongs at TELUS. It doesn’t matter who you are, what you do or how you do it, at TELUS, your unique contribution and talents will be valued and respected.

    Because the more diverse perspectives we have the more likely we are to crack the code on what our customers want and our communities need.

    Do you share our passion? At TELUS, you create future friendly® possibilities. At TELUS, we are committed to diversity and equitable access to employment opportunities based on ability.

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