Sales Associate - Major Home Fashion
Hudson's Bay
VICTORIA, British Columbia, Canada
2 months ago

Job Description

The Major Home Fashions Sales Associateis an exceptional salesperson who is responsible for providing outstandingcustomer service, which drives results and enhances the customer experience.

The Sales Associate will be able to understand and anticipate customer needsand deliver upon them.

The Major Home Fashion associate excels at executing the Customer ServiceStrategy and delivering sales results, with communication of product featuresand benefits, and fashion trends knowledge to the customer.

Responsibilities :

  • Engage and interact withcustomers in accordance with the G.R.E.A.T. (Get Ready, Engage, Add Value andTransact) service model
  • Demonstrates the skills, knowledge and behaviors that will demonstrateultimate customer service standards
  • Build client base through the Preferred Customer Program
  • Resolve customer issue at first point of contact
  • Adheres to all Company policies, procedures and Code of Conduct
  • Promotes the company’s HBC credit and loyalty programs and achievestargets
  • Maintains a professional and productive work environment
  • Complete Point of Sale transaction documents accurately and efficientlywhile maintaining a friendly and professional demeanor
  • JobRequirements :

  • Fluent in both written and oralEnglish
  • Self-motivated, adaptable and decisive
  • Proven sales track record, detail-oriented, client-focused, andexperience building a client book
  • Demonstrated ability to provide superior customer service
  • Ability to respond to customers, co-workers, and management in aprofessional and courteous manner
  • Strong organizational and follow-through skills
  • Highly organized, ability to multi-task and willingness to learn
  • High level of ownership, accountability and initiative
  • Friendly and outgoing personality
  • Full flexibility with schedule
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