The Major Home Fashions Sales Associateis an exceptional salesperson who is responsible for providing outstandingcustomer service, which drives results and enhances the customer experience.
The Sales Associate will be able to understand and anticipate customer needsand deliver upon them.
The Major Home Fashion associate excels at executing the Customer ServiceStrategy and delivering sales results, with communication of product featuresand benefits, and fashion trends knowledge to the customer.
Engage and interact withcustomers in accordance with the G.R.E.A.T. (Get Ready, Engage, Add Value andTransact) service model
Demonstrates the skills, knowledge and behaviors that will demonstrateultimate customer service standards
Build client base through the Preferred Customer Program
Resolve customer issue at first point of contact
Adheres to all Company policies, procedures and Code of Conduct
Promotes the company’s HBC credit and loyalty programs and achievestargets
Maintains a professional and productive work environment
Complete Point of Sale transaction documents accurately and efficientlywhile maintaining a friendly and professional demeanor
Fluent in both written and oralEnglish
Self-motivated, adaptable and decisive
Proven sales track record, detail-oriented, client-focused, andexperience building a client book
Demonstrated ability to provide superior customer service
Ability to respond to customers, co-workers, and management in aprofessional and courteous manner
Strong organizational and follow-through skills
Highly organized, ability to multi-task and willingness to learn
High level of ownership, accountability and initiative
Friendly and outgoing personality
Full flexibility with schedule