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Job Description :
GRS Implementation Project Manager
The Group Retirement Services Implementation Project Manager is accountable for the accurate and timely installation of new clients, and major revisions to existing clients.
They are responsible for managing all components of their assigned projects, working in partnership with our clients, Advisors, Consultants, Business Development, and all internal stakeholders to deliver quality business solutions.
Main Accountabilities :
Define quality business solutions, using standard offerings and service capabilities
Manage all phases of assigned projects from initiation to closure, applying Project Management best practices e.g. planning, scheduling, and risk management
Define plan structures and map all client requirements
Create and maintain project plans and timelines that clearly outline task assignments / ownership, deliverables and targets allowing for coordinated execution and control
Proactively manage project changes, risks, issues and actions
Manage client, Advisor and Consultant relationships to ensure project delivery expectations are specified and met
Communicate project updates regularly and effectively to ensure all internal and external stakeholders are kept up-to-date
Work with multi-site project teams
Utilize strong leadership, influencing and facilitation skills to coordinate and drive projects to successful completion
Represent Implementation at finalist presentations
Sound knowledge of project management techniques, tools and methodologies
Proven experience leading and managing projects
Excellent problem solving and decision making skills
Strong organizational skills and ability to prioritize a wide range of tasks over multiple projects
Solid understanding of Group Retirement Services and administrative practices
Strong interpersonal and communication skills
Proven ability to develop and nurture relationships, both internal and external
Positive, energetic attitude at all times
Ability to travel, if needed
PMP certification or equivalent
Previous experience in Group Retirement Services Operations and / or Sales & Service environment
Notes / Unique Requirements :
Ability to manage a flexible work schedule
Overtime may be required to meet project deadlines
Diversity and inclusion have always been at the core of our values at Sun Life. A diverse workforce with wide perspectives and creative ideas benefits our clients, the communities where we operate and all of us as colleagues.
We welcome applications from qualified individuals from all backgrounds.
Persons with disabilities who need accommodation in the application process or those needing job postings in an alternative format may e-
mail a request to thebrightside sunlife.com’.
We thank all applicants for showing an interest in this position. Only those selected for an interview will be contacted.
Job Category :
Customer Service / Operations
Posting End Date : 12 / 08 / 2018
12 / 08 / 2018