We’re on a mission to build the relationship-focused bank of the future and we’re looking for the passionate collaborators, innovators, advisors, and leaders who can get us there.
Our distinct culture is built on a shared commitment to do what’s right for our clients, our people, and our communities, and we strive for excellence in everything we do.
Because life at CIBC is not only what you do, but how you do it.To learn more about CIBC, please visit CIBC.com What You’ll Be Doing As a Background Screening Coordinator you will join CIBC’s Pre-
Employment Screening team to work closely with various lines of business and communicate employment screening results and provide recommendations.
You will collaborate with internal and external partners to coordinate work efforts and ensure background verifications for candidates are completed within the required time frames achieving high levels of client satisfaction.
In addition to this you will help drive operational efficiency and consistency for Corporate Security’s Due Diligence program. How You’ll Succeed
Relationship Management - Build and maintain relationships with diverse groups (HR, Talent Acquisition, and third-party vendors) to ensure a smooth and efficient background screening process while also meeting pre-
determined SLAs. You will provide input and generate ideas to support the continuous enhancement and evolution of existing processes and strive to drive the work forward.
Attention to detail and Organizational Skills - Manage multiple priorities such as data entry in background screening and myCareer applications, maintaining shared mailboxes and drives, and administering day to day tasks efficiently while also maintaining confidentiality.
Problem-Solving - Measure and monitor risk by identifying potential issues before they occur. Act with due diligence; ensure data integrity and recommend solutions to enhance current pre-
employment screening processes. Exercise judgement when dealing with issues in a client-focused manner.
Who You Are
You can demonstrate experience in providing high levels of customer service while adhering to tight timelines. You are able to investigate situations in a subjective manner and make accurate recommendations understanding the impact.
It’s an asset if you have experience with background screening and verifications.
You put our clients first. You engage with purpose to find the right solutions. You go the extra mile, because it's the right thing to do.
You look beyond the moment. You make decisions and take actions that will make a difference today and tomorrow. You proactively seek new opportunities to define what's possible.
You're driven by collective success. You know that collaboration can transform a good idea into a great one. You understand the power of an inclusive team that enjoys working together to bring a shared vision to life.
You understand that success is in the details. You notice things that others don't. Your critical thinking skills help to inform your decision making.
Values matter to you . You bring your real self to work and you live our values - trust, teamwork, and accountability.
What CIBC Offers At CIBC, our people are our greatest asset. You’ll become part of a diverse community that acknowledges everyone’s unique talents, and empowers teams to do what’s right for the client, and to do it well.
As part of our team, you will :
Thrive : Benefit from an open and approachable culture that provides the flexibility and support you need to integrate your life at work and at home
Connect : Work in a place where the right technology and infrastructure fosters innovation, collaboration and creativity
Develop : Grow your skills and career through our best-in-class onboarding experience, ongoing learning opportunities, individual development planning and comprehensive product training
Prosper : Share in our collective success with a competitive salary, incentive pay, banking benefits, health benefits program, and employee share purchase plan
What You Need to Know
CIBC is committed to creating an inclusive environment where all team members and clients feel like they belong. We seek applicants with a wide range of abilities and we provide an accessible candidate experience.
If you need accommodation during the application or interview process, please contact Mailbox.careers-carrieres cibc.com
You need to be legally eligible to work in Canada at the location(s) specified above and, where applicable, must have a valid work or study permit
This is a regular full time role with a schedule of 37.5 hours each week.
Prior to starting in this role, security checks, including a criminal record check must be successfully completed to the satisfaction of CIBC.
An annual criminal record check may also be required.